Camping World - Georgetown

Reviews

• DS

  Dennis Smith

  1 day ago
  1.0
  I bought a 2024 Jayco from Camping World Georgetown, and the service department has been a major letdown. The refrigerator has not worked since the day I picked up the camper. They told me they would replace it, and that still hasn't happened. They also sold me a weight distribution hitch that doesn't fit my camper's underslung coupler. That hitch never should have been sold to me in the first place. When a swaybar bracket bent, they told me I had the wrong kind of hitch for my camper, which is exactly what they sold me. They said the service manager would come up with different options and call me. I never got that call. I have called them 8 times trying to get this resolved, and not one call has been returned. I spent a lot of money with this dealership, and I expected them to stand behind what they sold me. Instead I have a fridge that doesn't work, a hitch that doesn't fit, and no communication. If you're buying here, be prepared to chase them down for any service after the sale. Looks like I'll have to make the hour trip just to talk to someone.
• LG

  leslie glick

  Sep 17, 2026
  1.0
  We recently had our RV serviced here and were disappointed with the results. When we got home, we discovered that the water pump was still running inside the camper. We turned it off ourselves, then spoke with the service department and found out where the bolts and covers for the water system had been left. We had to put them back on ourselves. These are things we expected to be properly checked and reassembled before the RV was returned to us. Makes me wonder if the job was done correctly and what will we find wrong come spring.
• KH

  Katie Hogan

  Sep 17, 2026
  2.0
  I am giving two stars because the buying process was good. HOWEVER, do NOT buy any warranties from camping world or use thier service department. The warranties require you to pay or jump through hoops to use them and keep them valid (such as taking *time stamped* pictures of your camper roof every 3 months- who had time for that?!?!). The final straw was when I asked them to check the right turn signal on the camper: they told me that "couldn't verify" that it was broken, so I assumed they tried and it worked when they had checked it, that maybe our truck was the problem. Wrong! They didn't even check it, and were simply too lazy to see that a bulb was out. My advice? Buy from here if you must, but don't get the warranties, and stay clear of the service department unless you enjoy wasting money and time.
• DF

  Daniel F

  Sep 11, 2026
  5.0
  Where do I even begin? As first time inexperienced camper owners we were reluctant to go to Camping World because of things we read online. I have to say that after exhausting every other option, I finally turned to Camping World and to be honest I wish I had come here right away. This was the best experience I have ever had with a business. From sales to service, we left with such a good impression. Our sales person Callie was just incredible. She was patient and she was kind and she was knowledgeable. She even came in on her day off to help us. Austin was also incredible and this business is very lucky to have him. He stopped at nothing to make sure our dreams came true and that they came through the way we wanted them to come true. Sam was also very helpful and knowledgeable. Then we got to meet the incredible team in the service department. First impression was Ms. Leslie at the front door, who is so warm and genuine. She shared our excitement as first time camper owners and gave us wonderful advice. Then Ms. Cheryl McCann, an exceptional lady full of expertise and laughs. We sure will miss her. She made the whole experience fun and memorable for us. We look forward to seeing her again. Then we’ve got Gabriel Cowles in service. He took our complicated situation and resolved it with ease and a smile. Definitely grateful for his support and patience. He connected us to Mr. TJ Feehan. The true hero to our story. He stayed after his shift was over to help us be able to get on the road that very day on our first adventure. After a long day he said I’m not going to leave these guys hanging until tomorrow, I’m going to do everything I can to help them. He installed our weight distribution system for us with hard work and experience. He helped us understand how the system worked and walked us through the process. This man took an already incredible experience and sent us on our way in the best way possible. Because of the Team at Camping World Georgetown, we will be lifetime customers and will be forever grateful for the experience that we had with them. Don’t believe everything you read online about Camping World. Give them a chance and you won’t be disappointed.
• JG

  Jennifer Gallimore

  Sep 8, 2026
  1.0
  Avoid. Go to Holman Motors instead! Our experience was pretty pitiful. We arrived on a Sunday shortly after the place opened; around 12:30pm. We were told that all the sales associates were with other customers but to head out to the yard and someone would be with us. We had our elderly Grandpa with us - with a cane - so we walked out as directed. Many associates passed us up on golf carts. Granted most had other potential customers riding. But, quite a few went by solo; noticing us wondering around with an elderly veteran. Even said thanks for your service then buzzed right off. We were out there for 2 hours and not a single person helped us. Us youngins walked and looked at many campers unattended while our Grandpa sat on camper steps and moved with us the best he could. Finally, 2 hours later, we had had enough heat and neglect that we went back inside to sit and get some water. An associate asked us if we had been helped. I said no and that we've been there for 2 hours without a single associates assistance. I also said we needed help getting a campers slide out to better look at it. She took about 10 minutes to go get a golf carts key and drove us to said camper. This was a used, filthy camper but seemed to check our boxes. We had been advised that they had a great sale going on for used campers, Labor day sale and a veterans discount that we were willing to even make an offer. Needless to say, the amazing sale was a whopping $500 off. The cost to deep clean the cat litter, food, vomit and fur in said camper would cost that alone. We offered a solid, fair value price and they ultimately lost a $20,000 sale over a measly $3,000. My 7 year old was more wise and respectful than this outfit - stating "Grandpa is an elderly veteran and he needed a golf cart hours ago." Camping world - you insulted our Veteran Grandpa and our time. We will be sure to tell anyone to avoid your business. One thing we did gain was experience. We found the exact same camper model, a brand new 2026, feline free and un-used for cheaper at Holman Motors. They even provided delivery. I highly recommend Holman Motors in Batavia Ohio if you are searching for a quality camper with superior customer service.

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