Brand Certified
Mercedes-Benz of Fort Mitchell Service
3.7(15 reviews)
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
Business Details
2100 Dixie Hwy, Fort Mitchell, KY
41011, United States
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
(859) 308-5682
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
https://www.mercedesbenzoffortmitchell.com/service/index.htm
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
About
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
Auto Repair ShopOil Change Service StationTransmission ShopBrake ShopAlternator Repair
Welcome to Mercedes-Benz of Fort Mitchell Service, your trusted destination for top-quality automotive care in Fort Mitchell, KY. From routine maintenance to complex repairs, our certified technicians handle auto repair for new Mercedes-Benz, AMG, Sprinter, and all makes of used cars. We specialize in Mercedes-Benz warranty work, brake repair, oil changes, new tires, air conditioning service, and more. Conveniently located, we proudly serve the Greater Cincinnati and Northern Kentucky areas. Trust us to keep your Mercedes-Benz running smoothly and efficiently. Schedule your service today and experience the difference!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
Mercedes-Benz of Fort Mitchell Service
2100 Dixie Hwy, Fort Mitchell, KY
41011, United States
Hours
Certified by Mercedes-Benz of Fort Mitchell Service • Jul 05, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed
Reviews
3.7
15 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars0
1 star
4
- MLMichelle LimcacoJun 27, 20265.0Great service, all team members are friendly, helpful and attentive! Awesome experience!
- MAMovieBox AccountJun 8, 20265.0The van service advisor was amazing Lydia does a fantastic job making you feel heard about your concerns as well as not making you feel dumb when you do have to ask her to explain something overall great experience will be back
- HKHeather KitzerowMay 1, 20265.0Always top notch service! Matt and team were professional and responsive. Great experience.
- AAAuraJul 2, 20241.0**Extremely Disappointed with Mercedes-Benz of Fort Mitchell – 0 Stars** I am utterly disappointed with the service at Mercedes-Benz of Fort Mitchell. I scheduled a windshield replacement for my GLC a month in advance, well aware that such repairs require proper preparation and scheduling. My appointment was set for July 1, 2024, and I made arrangements to ensure I could be there on time, expecting the high level of service that is synonymous with the Mercedes-Benz brand. However, upon my arrival, I was informed that they did not have the windshield in stock. This revelation was infuriating, not only because I had taken time out of my busy schedule but also because no one had the courtesy to notify me beforehand. I received no call, no email, nothing to indicate that there was an issue with my scheduled service. To make matters worse, there was no attempt by the staff to make things right. No apology, no expedited service, no offer of a loaner vehicle, or any compensation for the inconvenience. I was simply told to reschedule, as if my time and the effort I took to arrange this appointment were of no consequence. This is not the level of service I expect from Mercedes-Benz. I chose Mercedes-Benz because I believed in the brand's reputation for excellence and customer care. Unfortunately, Mercedes-Benz of Fort Mitchell has failed spectacularly in this regard. The lack of communication and the indifference shown by the staff are unacceptable. I understand that mistakes happen, but the way a company handles those mistakes speaks volumes about its commitment to its customers. In this case, Mercedes-Benz of Fort Mitchell has shown a complete disregard for mine. I hope this review serves as a warning to others considering this dealership for their service needs. I, for one, will be taking my business elsewhere in the future. 0 stars for an experience that has left me deeply dissatisfied.
Frequently Asked Questions About Mercedes-Benz of Fort Mitchell Service
How do I schedule a service appointment?
You can schedule service 24/7 using our online scheduling tool, or call our Service Department at 859‑222‑0098.
Is an appointment required?
An appointment is strongly recommended. It helps us ensure we have the right technicians and parts ready so your vehicle’s turnaround is as efficient as possible.
What kinds of maintenance services do you offer?
We provide the full suite of maintenance services for Mercedes‑Benz vehicles, including: oil changes, tire rotations, brake checks, fluid top-offs, filter replacements, inspections, and more.
Do you use only OEM parts for repairs?
Yes, when conducting repairs, our technicians use authentic OEM Mercedes-Benz parts to ensure compatibility, performance, and durability.
Do you service electric models (EQ, EVs) or hybrids?
Yes. The service team handles both conventional gasoline vehicles and electric vehicles. (Note: some maintenance items differ depending on drivetrain.)
Can I leave my car overnight or drop it off early?
Yes, you may drop off your vehicle as early as your chosen service time or leave it overnight if needed. We’ll coordinate a convenient schedule with you.
Are parts and labor under warranty?
Yes, our service department adheres to warranties for both parts and workmanship as per Mercedes‑Benz policies. We’ll clarify any warranty terms before proceeding with repairs.
Why should I have my Mercedes serviced at Mercedes-Benz of Fort Mitchell?
Because our team is Mercedes‑Benz certified and trained specifically on your vehicle, we can provide precise diagnostics, access to OEM parts, and service procedures that help maintain your vehicle’s performance, safety, and value.
Brand Certified Facts from Mercedes-Benz of Fort Mitchell Service
This information is certified by Mercedes-Benz of Fort Mitchell Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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