Enterprise Rent-A-Car

Reviews

• KH

  Kim Harris

  Aug 4, 2026
  5.0
  Just wanted to take a moment to give a shoutout to Becca at Enterprise Rent-A-Car in Bardstown! She was absolutely amazing from start to finish and made the entire rental process completely stress-free. She even took the time to help me navigate my insurance claim and truly went above and beyond with her customer service. If you’re in need of a rental, I highly recommend Enterprise in Bardstown. 10/10 experience! Give Becca a call—she’ll take great care of you!
• KS

  Katie Sprowls

  Jul 27, 2026
  5.0
  Great customer service No air conditioning in the store though
• TT

  Tina Tingle

  Jul 24, 2026
  1.0
  I have rented from Enterprise off & on for many years now. I reserved a pick up for an important event I had. I get a call 24 hrs later to inform me they are having an issue confirming my address. Why? When I've rented from them numerous times & at least twice at the location I reserved the truck. Ok. So I need to bring 2 bills in to CONFIRM MY ADDRESS. What little did I know that I would be turned away bc one of the bills was 2 days late, showing a disconnect bill. Now they won't rent to me bc I haven't paid the bill yet. So I say, let me pay it now. It's only not paid bc my week has been so hectic & it just slipped my mind. But paying the bill now, still keeps me from renting the truck I so desperately needed for the day. I asked them to take me out of their system & I will never rent from them again! This was frustrating, & needless to say, makes me angry. This company is only popular like it is bc there are not many other choices to rent a vehicle from, out here. I know my review will not hinder their business bc people need cars to rent in a place where there just isn't much to choose from. But they suck, & I will never recommend them to anyone. Noted, this is not my first issue with them, but this one upset me enough to post a review about it
• HH

  Heather Hall

  Jul 18, 2026
  3.0
  These call centers don't have the individual site inventory so you think you are going to rent one vehicle just to find out the site doesn't have it on hand.
• LF

  Lorna Fogle

  Jul 13, 2026
  5.0
  Professional & friendly staff made this experience as simple as possible for me.

Frequently Asked Questions About Enterprise Rent-A-Car