The staff is always helpful, great customer service. Manager does a great job explaining repairs and all the options available. Thank you!
BC
Betsy Cline
May 12, 2026
5.0
Mike gave me a quote on a tire and oil change. He was very kind and I felt like he did not talk down to me because I am a female. Nick was polite and explained everything to me. We also got the 3 year alignment deal as well. Will definitely be taking both of our vehicles to them from now on and recommend them to friends and family.
CM
Cynthia Melton
May 12, 2026
3.0
I took my truck to this location for all new tires. When I took to the highway my steering wheel shook horribly. I took the truck some where else to check and all four tires were out of balance by 4-5 ounces. Truck drives great now., it should it only has 36000 miles on it
Was very disappointed with them!!!
AG
August Gieseman
May 7, 2026
1.0
Overpriced and aggressive upselling.
I was quoted about $1,100 over the phone for brakes. When I brought the car in, the estimate jumped to nearly $2,500, and eventually ended around $1,900(inc tax) now including brakes, a battery, and a serpentine belt.
After I hesitated initially, a sales manager offered to “work with me” on pricing, which made the initial quote feel inflated.
For comparison, I called Firestone across the street afterward and was quoted about $250 for the battery vs. about $370 total here ($330 battery + $40 install).
Overall, the pricing felt inconsistent, and I was presented with additional repairs I hadn’t originally requested. The paperwork also listed these as a “customer request” for additional inspection, which I did not explicitly ask for. I’d prefer a shop that offers more transparent and consistent estimates upfront.
MK
Melissa Kuhn
Apr 29, 2026
5.0
I came in last minute needing help with a blown tire. I took a chance in the middle
Of the day knowing finding someone to help me immediately would be hard. The store Manager, Michael took me right in. Got my car in and got my tire fixed in almost no time at all. He was very warm, kind and helpful. It’s hard to find this kind of genuine care these days. Thank you to the guys at this Goodyear. Wonderful staff.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Shawnee provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and general mechanic services.
Where is Goodyear Auto Service located?
It is located at 5636 Hedge Lane Terrace, Shawnee, KS 66226-2255, United States.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
The service is closed on November 27 and December 25 but open from 8:00 AM to 5:00 PM on December 24 and December 31.
Does Goodyear Auto Service accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Can I pick up my tire order in-store at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup for tire orders.
Is Goodyear Auto Service wheelchair accessible?
Yes, they have wheelchair accessible entrances and restrooms for customer convenience.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation URL on their official website.
What nearby dining options can customers visit after their auto service at Goodyear?
Customers can enjoy nearby restaurants such as KFC, Taco Bell, Abelardo's Mexican Fresh, East China, and China Blue after their visit.
Are there any nearby fitness centers close to Goodyear Auto Service?
Yes, Top Tier Fieldhouse and Kansas City Strength & Conditioning gyms are located nearby for customers interested in fitness activities before or after their service.
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