Lawrence Automotive Diagnostics

Reviews

• JD

  jonathan dement

  May 11, 2026
  4.0
  The service and repairs are top notch!
• MB

  Matt Brane

  May 7, 2026
  5.0
  Absolutely the best service, quality, and value from Lawrence Automotive Diagnostic. I would go anywhere else.
• KJ

  Kylie Kay Jackson

  May 7, 2026
  5.0
  The folks at Lawrence Automotive Diagnostics are always honest, letting us know what needs to be done & why. Great customer service!
• TP

  Talon Pile

  Apr 11, 2026
  1.0
  *This is a 0 star review* I took my truck in because I was having an issue with my drivers side low beam not working properly. I did some research, and I figured out that the connector could have went bad. I bought a new one and took my truck in to have it installed along with a load resistor because I have LED turn signals and i figured they could snap it in while they were in there. They told me they could install it, no problem. I get a call at work the next day and they tell me that there is rodent damage and that it will require a complete re-wire which is at least $1100. They also tell me that they ran a complete diagnostic because that's just what they do even if you don't ask for it. That cost $100 which i was fine with until I realized what they did. The diagnostic showed that I had a dozen leak issues with 7 of them being urgent. This would be another $2700 to correct. I told them that I would have to think about it. Luckily, I work with electricians everyday. A co-worker offered me a voltmeter and told me that it's something simple and to go home and test it. I went home and tested the wires and all 3 tested fine. I looked it over and it didn't take me long to realize what these "mechanics" did. They hooked a hot wire up to the ground terminal. I undid the connection and hooked it up correctly and it has been working fine for over a month now. I also installed the load resistor myself with no issues at all. I took my truck into a shop back home in illinois that has done great work for me in the past to check on those "leaks" they claimed were urgently needing correction. They told me that it was a complete lie and that my fluid levels pertaining to all the issues were fine. Just keep an eye on the levels like I should be doing anyway. I called them back after a couple days of letting this information sit and asked how this could have happened. I was referred to the supervisor because the guy who did the work couldn't give me an explanation. The supervisor couldn't give me an answer either besides "the way you fix things and the way we fix things are different." Obviously. These guys are either incompetent at their job, or they tried to gouge me out of thousands of dollars like they probably have done to many of the college kids that are down in Lawrence. You should be able to trust these so called experts to properly evaluate your situation and give you the correct options on how to fix it. From what I've found in Lawrence, that is not the case at all. No matter what, do not go here. If you have, you may want to check your receipts and get a second opinion on what they charged you.
• CS

  Chris S

  Mar 30, 2026
  1.0
  Got transmission fluid changed.50 miles later pan started leaking. On the $480.00 bill they had put a note that they found 3. Broken heli- coils that might leak BUT they didn't call to ask if I wanted them to address the issue Before they put fluid in. Now they want to charge me full price again Plus the cost to address the heli- coil

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