These folks are the BEST in the business, in my opinion. The do good work, keep you informed along the way, and do it at competitive pricing. Better yet, they MEET or EXCEED the offers of their competitors! All of that adds up to a FANTASTIC VALUE for me as their customer. What’s not to like about that?!
RV
RaeAnne vanTol
5 days ago
Honestly, if you want your tires rotated and oil changed you will be waiting 2+ hours, and that’s with a scheduled appointment, 8 am first appointment of the morning. There will only be one person able to help you so when your car is done you can’t even get your keys. And then when you get to your car the air filters and glove compartment will be on your front passenger seat. They will tell you it’s because of computer issues but that doesn’t explain sub pair service and work. Will not be going back to this location.
Zero stars. Absolute worst experience going to a mechanic. Kept saying it would be done soon. Then after having it the whole day, told me 10 more minutes (this was after store was closed), came in and said it would have to stay overnight. It was late and I didn't live near this store(45 minutes away). They did get me an Uber and said it would be done tomorrow. Well, tomorrow came and went, no phone call.
I called them the next morning, tried to tell me 'they' called, but they DID NOT CALL ME!
I get the vehicle back, hear noises of something in the rear, check engine light still on and flashing, low tire pressure light was on.
The next work day, I take it to the local Belle, they said tire stem is leaking, brake pads weren't installed properly, and 5 engine codes on top of the other issues. I put almost $6000 in work on this vehicle and they failed miserably.
I know I will NEVER go back.
TM
Tonya McKinney
Sep 26, 2026
We had made an appt to get tires put on my truck days prior. I sat for an hour before realizing my truck was still sitting outside. I waited in line to ask about the time frame for what seemed like forever. I felt bad for the people standing in line before me. It takes them quite awhile to even acknowledge your presence, you stand there feeling awkward and ignored.
Communication is key. If it is going to take almost two hours to get tires, then say that. We can make plans to drop it off and come back. Tell people that upfront or at the very least come out and say there has been a delay! I had to ask how much longer and after saying 30 minutes it became an hour. We had to be somewhere very important but they did not act like our time mattered. After two hours waiting we paid for the alignment but never was offered an apology or discount or even the free alignment after spending over $1600 and two hours waiting! Not great customer service at all!! I wish we would have read some of the reviews before going there.
EG
Elizabeth Gumbel
Sep 12, 2026
I worked with Alex today when I needed a new set of tires for my Volkswagen. He was very helpful in showing me the different options that I had, and making sure I was informed on the different features of the different tires. He also educated me letting me know that they were able to do oil changes on Volkswagens, which was very convenient and helpful.
I appreciated the speed of the service, as well as the kind nature of the staff. You can tell it’s one of those places where they do things because it’s the right thing to do.
Will absolutely be back in the future!