Ken Towery’s Tire & Auto Care

Reviews

• MW

  Matthew Wray

  3 days ago
  1.0
  I was quoted a price for an oil change over the phone when I made the appointment. When my daughter picked the car up it was more than double the price. When I called to question it I was told that the call center is located out of the country and they quoted the wrong price. I asked if I could have a. Umber to corporate to call, I was provided one. I opened a case with them, and was told the manager would call me. I have not received a call. I understand this isn’t the actual stores fault, but the company is misrepresenting the price and then charging more than double. I’d love to know how many times this has happened?
• AM

  Allen Mickle

  Jun 27, 2026
  5.0
  I brought my 2017 Chevy Express in for an oil change, tire rotation, and TPMS service today. Mark and his team did a fantastic job. He got it in and out super quick. He also let me know it needed some brake work and he also got that done in addition very fast. They had great customer service and got me in and out in less time than I expected overall. I highly recommend this location for your service needs! Great job Mark!
• TR

  Trudy Reister

  Jun 26, 2026
  5.0
  I've rarely experienced customer service as kind and generous as I did at Ken Towery. I came in with a nail in my tire, expecting a long wait and a repair bill. Instead, they had my tire fixed in less than 20 minutes and didn't charge me a penny! Their compassion for their customers and willingness to help without expecting anything in return truly impressed me. It's refreshing to find a business that values people as much as they value great service. I am incredibly appreciative of their generosity, professionalism, and fast service. They turned what could have been a stressful situation into a wonderful experience. Thank you, Ken Towery—you've definitely earned a loyal customer, and I'll be recommending you to my family and friends!
• DB

  Dan Burke

  Jun 24, 2026
  5.0
  I never leave reviews - Ever! But these guys deserve it. I noticed a screw in my tire at 530pm on a cross country drive. Called and started driving towards their shop. Two cars ahead of me and they still had me out of there by 610 to continue my drive to St. Louis. Wish I was local because this would be my shop of choice!
• CW

  Christopher Winterkorn

  Jun 17, 2026
  5.0
  ⭐⭐⭐⭐⭐ I was getting ready to head out of town for work while towing my camper when I suddenly received a low tire alert. I arrived at Ken Towery’s just minutes before closing, fully expecting I would have to wait until the next day for help. Instead, the team immediately stepped up and took care of me. Not only did they stay after hours to repair my tire, but they also took the time to thoroughly inspect everything to make sure there weren’t any other issues that could affect my safety on the road. They didn’t just fix the immediate problem—they made sure my vehicle was road-ready and that I could continue my trip with confidence. What impressed me most was the outstanding customer service. Every employee I interacted with was friendly, professional, and genuinely concerned about helping me. They treated me like a valued customer, not someone who had arrived at the end of a long workday. That level of dedication and care is becoming increasingly rare and deserves recognition. Thanks to their hard work, attention to detail, and willingness to go the extra mile, I was able to continue my journey without any further problems. What could have been a stressful and frustrating situation turned into a great experience because of the team at Ken Towery’s. More businesses should take notes from the way this team treats its customers. I highly recommend Ken Towery’s Auto Care and will gladly return for future service whenever I’m in the area. Thank you for your outstanding service, professionalism, and commitment to your customers!