Jiffy Lube

Reviews

• VM

  Vicky Myers

  May 12, 2026
  5.0
  I was with a friend who needed an oil change. The staff were all very nice. They were intelligent in their field. They discussed her options and gave their advice. They were upfront and honest with her. A great company, with great service and staff.
• LL

  Lucky_Noob_4lyfe

  May 8, 2026
  5.0
  Was the best, fastest, most efficient oil change I’ve ever had! Zero wait time, drove into the bay and didn’t even have to leave my car. My first experience with Jiffy Lube, will not look to another place for my oil changes moving forward and will recommend to everyone who owns a car. Was a team of 4 working together like a well oiled machine, pun intended. Went an hour before close and was out in 10 minutes.
• DB

  Dan boyd

  May 1, 2026
  1.0
  WOULD NOT RECOMMEND THIS JIFFY LUBE. WHEN GETTING AN OIL CHANGE, THEY STRIPPED THE THREADS ON THE DRAIN PLUG AND OIL PAN. I HAD TO REPLACE THE OIL PAN AT $1400 AND AT MY OWN EXPENSE FOR THEIR FAULT. HOW CAN ANYONE WORKING THERE NOT KNOW HOW TO RE-INSTALL A DRAIN PLUG WITHOUT STRIPPING THE THREADS??????? HAD THE REPLACEMENT OIL PAN DONE AT THE FORD DEALERSHIP SERVICE
• MH

  Michael Hole

  May 1, 2026
  5.0
  Very trustworthy, friendly and very honest. Even though my Mom's car had been sitting for 9 months, they told me the engine oil was still clean and didn't need to be changed. They also checked the filter and fluids along with lights, brakes, and turn signals. All at no charge! Unfortunately, I don't live in the Muncie area, but if I did, Jiffy Lube would be my exclusive oil change place.
• SS

  Sam Strahl

  Apr 21, 2026
  1.0
  I do not take negative ratings lightly but I’m dismayed at this Jiffy Lube’s handling of my sister’s car. What should have been routine brake pad changing ended up with my sister losing function of her brakes completely the next day from a caliper coming off and therefor the brake fluid bleeding. She was towed by a nice person back to the store and the tow driver asked for JL to pay for the tow as it was apparent it was their fault. They complied. The mechanic showed my sister her caliper and instead of taking any responsibility, stated it “unalived itself”. They proceeded with repairs, didn’t charge labor but did charge for parts. Upon settling the bill, they put the towing fee back to her! It’s such an icky thing, to take advantage of someone in that way. You think this is where the story ends but alas! The brake light came on on the way home. Took it BACK in, they checked, topped off with fluid, and sent her on her way. Their demeanor was apologetic but not enough to REFUND this botched work. Brake light comes BACK on. At this point my sweet sister goes to a trusted mechanic who discovers her brake lines have air in them. I could share more but mostly I want it to be known that the treatment of my sister was unprofessional and disappointing and the mechanic doesn’t seem to be very learned in the trade of mechanics. I’m so grateful losing her brakes didn’t result in injury or loss of life, but the severity could have been huge.

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