Hirata's Lowell Automotive, a beacon of trust in Lowell, Indiana, stands tall at 9414 West 181st Avenue. Our experienced technicians, certified by the Automotive Service Excellence (ASE), ensure your vehicles receive top-notch care. As a state-certified emission service garage, we offer comprehensive services from regular auto repairs to specialized maintenance for older trucks and cars. Our unwavering commitment to quality, reliability, and professionalism has earned us the trust of our loyal customers, making Hirata's Lowell Automotive the trusted choice for all automotive needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.