SIXT Rent a Car Indianapolis

Reviews

• TW

  Tom Wheeler

  6 days ago
  1.0
  They took an online reservation only to refuse a rental when I showed up due to being an out of state driver. It would have been helpful to be informed of this at the time of booking.
• JW

  J W

  Aug 26, 2026
  1.0
  6 days,...and still no credit for my $300 deposit. Their customer service boils down to a "No-Reply" AI stock email with no answers and no human to contact. At this point, it is a bank heist on my credit card. Follow up: Just refund my card!!!
• OH

  Ollachi Holman

  Aug 26, 2026
  1.0
  The pick up information did not state that as an out of state renter that I would have to provide proof of a return ticket. It mentioned potential additional requirements if renting locally. I arrived and was informed that I would need a return ticket. I purchased my return ticket on the spot to move the process along. Then Annie began to ask me where I was taking the vehicle. She asked if I was leaving the area which was confusing because that is what cars do. I mentioned going to other cities in Indiana and asked what the policy was regarding inter state travel. She asked where I was going. I asked if Chicago would be a problem and she said she wasn’t sure but thought it might be. Ok so what is your policy? I don’t want a rental car with such restrictions so the information would be helpful. The man at the next counter advised that travel is restricted to the United States. I felt comfortable proceeding. When I attempted to pay the deposit, my credit card company flagged the purchase. I stepped out to call them and when I returned, Annie asked me to pls wait as she attended to something on the screen at the adjacent counter. My credit card company was on the phone to ensure the transaction went through. After waiting a few minutes I had to ask what was taking so long. I was informed that they could not find my flight number. The employees at Sixt decided to make sure I wasn’t lying after I spent my money on a plane ticket in front of Annie! She could have asked to see my flight confirmation but did no such thing. They decided to covertly look up the flight number to make sure the flight exists. What they failed to consider is that airlines recycle flight numbers and the flight is almost 5 days out. I showed them both my confirmation email and booked flight in the Southwest app and they told me they couldn’t find the flight on google. I thought surely no one would choose Google over a confirmed flight email. Then they proceeded to try and find the flight on the Southwest website but they couldn’t see flights past Friday by flight number. I told them to go to the booking page and simply attempt to book a flight from Indianapolis to my city and they would see the flight there. They checked and did find my flight. Even after finding my flight they were still dilly dallying like the information was not enough. After engaging in this super spy investigation that lacked neither head nor tail, not one of them felt the need to apologize for wasting my time or calling my integrity and/or representations into question. That was just poor behavior and poor customer service. Only for me to get in the car and realize it has no CarPlay and the only thing the usb or Bluetooth links your phone to is calls or music. In 2026? All of that nonsense for a car that you probably have to attach a mount to if you want navigation. They acted like I was some kind of car thief that was going to chop the car up and sell it in Tijuana for parts. For this box on wheels?!!! Annie, are you ok?!! NEVER AGAIN!!
• BJ

  Briana Jenkins

  Aug 15, 2026
  1.0
  If you don’t accept chime credit cards why would you all take the money off to begin with. No where does it say you all don’t accept chime cards. Now I have to wait until 3-7 business to get back $518 dollars. I can’t go and rent from somewhere else because again you all took the money to begin with.
• GM

  Garrick Mallery

  Aug 10, 2026
  1.0
  They bait and switch on the cars. They told me I would be getting a grand Wagoneer instead I get a Chevy traverse a Chevy traverse is like $40,000 less than a grand Wagoneer you gave me half the quality of a vehicle and call it the same.

Frequently Asked Questions About SIXT Rent a Car Indianapolis