Brand Certified
Enterprise Rent-A-Car
4.0(543 reviews)
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Business Details
4310 E 96th St, Indianapolis, IN
46240, United States
Certified by Enterprise Rent-A-Car • Jul 05, 2026
(317) 848-9344
Certified by Enterprise Rent-A-Car • Jul 05, 2026
https://www.enterprise.com/en/car-rental/locations/us/in/indianapolis-96th-randall-0805.html
Certified by Enterprise Rent-A-Car • Jul 05, 2026
About
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 96th & Randall location today.
Location
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Hours
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 3:30 PM
Sunday9:00 AM - 2:00 PM
7/4/20268:00 AM - 3:30 PM
Reviews
4.0
543 reviews
5 stars
355
4 stars
53
3 stars
22
2 stars
25
1 star
88
- JOJennifer OdomJun 2, 20265.0Excellent customer service
- RDRico DJun 2, 20265.0Great service from Natalie!!!
- SSSho3848Jun 2, 20261.0I had one of the worst rental car experiences of my life at this Enterprise location on 96th Street. My insurance company arranged a reservation for me a week in advance, so I expected a reasonably smooth process. Instead, when we arrived, we were forced to wait nearly two hours before being helped. After that excessive delay, we were then offered a dirty vehicle that was in a lower class than what had been reserved. The lack of preparation, organization, and efficiency was astounding. I understand that rental locations can get busy, but a two-hour wait for customers with confirmed reservations is unacceptable. Being offered a dirty downgrade after such a long delay only made the experience worse. I have traveled extensively around the world and rented vehicles hundreds of times from many different companies and locations. Without question, this was the worst car rental experience I have ever had. We left without a vehicle and rented elsewhere and with another company. Upon notifying the insurance company about the situation, they stated they have been getting several complaints over Enterprise’s business practices lately. Enterprise needs to seriously improve its reservation management, customer service, and vehicle readiness at this location.
- SZSarah ZunigaMay 30, 20261.0Poor customer service and plan to wait to pick up your car. We have been waiting for almost 90 minutes.
- DJDanielle jonesMay 22, 20261.0I went to the enterprise on 96th Street and the customer service I gave it a 1 star they need to improve
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car at the 96th & Randall location?
Enterprise Rent-A-Car at 4310 E 96th St, Indianapolis is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 3:30 PM, and Sunday from 9:00 AM to 2:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Indianapolis?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car in Indianapolis offer airport pickup services?
Yes, Enterprise Rent-A-Car at 96th & Randall offers airport pick-up services to make your rental experience more convenient.
How can I make a reservation at Enterprise Rent-A-Car Indianapolis?
You can reserve your rental car online at their website or directly at http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in Indianapolis?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rates and has discounts for active military members.
What nearby car dealerships can I visit around the Enterprise Rent-A-Car location?
Nearby car dealerships include Napleton Kia of Carmel, Tom Wood Nissan, Butler Hyundai, and Alfa Romeo of Indianapolis, which you might visit for vehicle purchases or maintenance.
Are there any nearby automotive specialty shops around Enterprise Rent-A-Car Indianapolis?
Yes, you can find Automotive parts and accessories shops like Cars with Nio, The Import Garage, LLP, and Napleton Italian Imports near the Enterprise location.
What dining options are available near Enterprise Rent-A-Car at 96th & Randall?
You can enjoy a meal at nearby Steak 'n Shake, a popular American restaurant close to the car rental location.
Is the Enterprise Rent-A-Car location at 96th & Randall woman-owned and do they support active military?
Yes, this Enterprise Rent-A-Car location is woman-owned and offers discounts for active military members.
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