Enterprise Rent-A-Car

Reviews

• AB

  Ashanti Beene

  2 days ago
  5.0
  Layden and Jacob were excellent. I was greeted at pick up and drop off . Layden was a very respectful young man and he even remembered me when I dropped of . Great 😊 experience
• DT

  Dom Toliver

  2 days ago
  5.0
  Layden went above and beyond this evening. We appreciate the great customer service!
• KD

  Kaneen Dickens-Harris

  3 days ago
  5.0
  Laydon was completely professional and polite and the rental was perfect with no issues.... Thank you Enterprise for your impeccable service
• ES

  Elayasia Smith

  Jun 28, 2026
  1.0
  I have had the worst experience with Enterprise on Shadeland Avenue in Indianapolis. I returned my rental vehicle on June 17, parked it, and placed the keys in the drop box as instructed. Since then, Enterprise has continued charging my card, taking almost $500 from me because someone failed to do their job. When I called, I was told they couldn’t find the car. I explained that I absolutely returned it and left the keys in the drop box. I was promised multiple callbacks that never happened. I’ve contacted customer service twice, been back to the branch twice, and was repeatedly told they would cancel the rental agreement—but they never did. I even have a text message from Enterprise admitting this was their error and confirming they found the car. Yet I’m still being charged. This has caused unnecessary financial hardship for me and my son. It’s unacceptable that a company’s mistake has left me without money that I depend on. Enterprise needs to immediately refund every incorrect charge and provide compensation for the stress, inconvenience, and financial impact this has caused. No customer should have to fight this hard to fix a mistake they didn’t make.
• AP

  Aiesha Price

  Jun 27, 2026
  5.0
  This location Is a great place to get buy a car! Toni was very professional and made the process easy. If you’re looking for a car ask for Toni. She does an excellent job!