Enterprise Rent-A-Car

Reviews

• MJ

  MELISSA JORDAN

  2 days ago
  5.0
  Easy pick up and easy return. Exceptional customer service!!!
• BC

  Becky Cox

  Jul 28, 2026
  5.0
  Was forced to rent a car after an automobile accident. Landed with Enterprise. Was a good experience from beginning to end. Kudos to the 2 young men, at the Lawrence Dr location in Fort Wayne Indiana, Aiden DeLaTorre and Reid Szymanski, that helped me navigate the journey.
• JK

  Jayden K

  Jul 26, 2026
  1.0
  This place screws us over every time we pay so much BIWEEKLY and they charge us the same amount for late charges WEEKLY
• LG

  Lakeesha Ganaway

  Jul 22, 2026
  5.0
  The staff was knowledgeable and friendly. They explained the price and the whole process went smoothly. If I ever need another rental, I will be returning to this location!
• JY

  John Yacks

  Jul 16, 2026
  5.0
  Hang on for this one. First the crew at the Lawrence St office team are courteous, professional and working hard to take care of the customers. I placed an order the day before because I had to leave my vehicle in the shop for a day. The System is set up so the order must be placed online. It is important to know that you are asked to enter the location you want to be picked up from and the time you want to be picked up. I completed to order and after I clicked on send. It showed that I had to pick the rental up at the Lawrence street office. So I called to talk to a human and was told I called the wrong company ( Victoria at National car rental) I apologized to her and tried to hang up so I could place my call to Enterprise. Victoria told me to hang on because she already had my order on her screen and that she would make to correction for me. Thankyou Victoria. The next morning I was still waiting at the pickup spot five minutes past my scheduled time. I called Enterprise and I don't think the system go my order right and the staff at the Lawrence st office acted immediately to correct the problem. With in ten minutes they were there to pick me up to take me back to the office to complete payment and get me on my way. Although you can place an order with short notice I would recommend a call to confirm the order is correct and the pickup time and place are entered in the order. I rented a Honda Ridgeline mini truck. It was clean. Everything worked and my day went well with no hangups.

Frequently Asked Questions About Enterprise Rent-A-Car