This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerAuto Repair ShopCar DealerUsed Car Dealer
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! At Tom Kelley Ford, customer satisfaction is our specialty and main priority. The Kelley Automotive Group has been family-owned and -operated for over 60 years, so we have the know-how to provide you with a welcoming and friendly car-buying experience. The primary focus at our Ford dealership in Decatur, IN, has always been our customers' happiness, and we strive for excellence in every department, whether it be Ford sales or service.
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.