CIT Trucks was founded and incorporated on November 6, 1975 as Central Illinois Kenworth Sales and Service, Inc. The company headquarters are located in Normal, Illinois and today owns four separate truck franchises in fifteen locations and employs over 900 people at locations in Normal, Peru, Springfield, Pleasant Plains, Morton, Champaign, Wood Dale, Joliet, Troy, Grayslake, Rockford, Mokena Illinois and along with Fenton, Missouri and Burns Harbor, Indiana. CIT Trucks is in business to serve our customers with the best line-up of medium and heavy-duty trucks, related equipment, the most complete inventory of parts, and the highest quality of mechanical and body repair services available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.