Enterprise Rent-A-Car

Reviews

• MM

  Michelle

  Aug 24, 2026
  1.0
  Someone hit the back of my car so I had to rent one from this location cuz it was closest to the repair shop. 4 months later I got a bill from them saying I owe $341. it was the other party that was at fault and their insurance was going to cover it and paid $380 something dollars but I'm getting charged for some reason for $371. I only had the car for a week so unless there was a full amount up to 600 or more, and the other person's insurance covered only 380 then I could understand. But 4 months later I get a bill. I've never had any good experiences Enterprise but this one by far is some BS
• BB

  Bones

  Aug 21, 2026
  2.0
  Local staff was helpful but Enterprise overall are making the rental process more stressful, trying to secure a vehicle. For example, I had an emergency I had a need for a rental vehicle. They accepted my debit card, which was great as I didn't have enough of a balance on my credit card. However, when accepting paystubs as one of their qualifiers to use my debit card, they refused my VA & SSDI disability letters as proof of income. I don't work. My verified form of income is from the federal government, but that's not good enough for Enterprise, apparently. I had to jump thru hoops, when I was already stressed out, to provide other documentation that would satisfy them. Also, I've been renting from Enterprise over the course of MANY years & in the past, they would take a deposit. Not only have they upped their deposit amount, but now they also charge you the deposit AND cost of the rental upfront. It used to be, you pay a deposit, when you return the vehicle, they deduct the charge for the vehicle out of your deposit, or you pay the difference if it cost more, if you so choose. They put an almost $700 charge on my checking acct for 3 days of a rental & my rent check bounced because of it. So not very happy that I'm potentially facing an eviction notice because of that. There's other rental companies out there, I might be more inclined to use over the nonsense Enterprise puts you thru to rent now. It's honestly not worth the aggravation. *The 2* review is for Enterprise itself, it is in no reflection of the local staff, who were professional & helpful
• AA

  Ahmed Abdul-Jaleel

  Aug 19, 2026
  5.0
  I had a wonderful experience at this Enterprise! Katie was super helpful, picked me up from Gerber, and was very helpful and courteous. They got me back on the road in a seamless manner. Thank you!
• ED

  Eric Van Dahm

  Aug 18, 2026
  5.0
  Great service. In and out real quick, everything is as advertised. Staff is friendly and informative.
• JM

  Jack V Minster

  Aug 17, 2026
  5.0
  Car was great, people were great. The parking lot is very tight and the drive entrance on the south of the lot could sure use some type of lines painted to show you that the curb cut-out to the street was FAR more narrow than you can see from an SUV.

Frequently Asked Questions About Enterprise Rent-A-Car