Waukegan Harbor & Marina is a full service public marina offering the best in convenience, customer care and value located just a short hour drive north of Chicago. Waukegan Harbor & Marina offers you a beautiful lakefront and marina with promenade, park, nearby public beach and slips to accommodate any craft from sailboats to luxury cruisers throughout a full boating season from April 1st to November 1st. The marina is owned by the Waukegan Port District and professionally managed by F3 Marina, a national leader in responsible property management. For over 50 years Waukegan Marina has been known as the home of unsurpassed customer service provided by an experienced, friendly and dedicated staff of year round professionals. We offer comp...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.