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Sunset Ford of Waterloo Service

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About

Auto Repair ShopAuto Air Conditioning ServiceAuto Parts StoreAuto MaintenanceBattery StoreBrake ShopOil Change Service StationTire Shop
There’s a long list of amenities that our customers enjoy using when they need vehicle service. Having your Ford serviced doesn’t have to create frustrations for you in your busy schedule. You’ll see how simple it can be to maintain your Ford properly at Sunset Ford of Waterloo. You can come to see us and use our waiting area while we work on your vehicle. Our waiting area offers great features, including business workstations, vending machines, and free Wi-Fi. Parents will like the fact that we offer a kids’ play area. When you come in for service, we’ll give you a car wash voucher, ensuring your vehicle runs AND looks great.

Location

Sunset Ford of Waterloo Service
1405 Warren Dr, Waterloo, IL
62298, United States

Hours

Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.