In business since 1980, our customer-first approach has ranked us high among law enforcement agencies, insurance providers, & motorists throughout Central Illinois. Reynolds Towing was established out of the demand for quick and reliable towing services throughout Champaign & Piatt County areas and beyond. We strive to increase road safety for motorists throughout Champaign, Urbana, Mahomet, Monticello, Rantoul, & neighboring localities, we continue to apply proven strategies and logistics towards every road-side recovery and towing call. Our goal is to maintain the status as an industry leader in providing towing, recovery & parking enforcement services, all while consistently setting new standards for safety, quality, and responsiveness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.