Feldkamps Towing

Reviews

• SR

  Syd Ritsema

  1 day ago
  5.0
  I was driving on the highway when I got a flat tire, and luckily was able to pull off into a gas station before stopping. Derek from Feldkamp Towing came quickly and even called to check in on my exact location before pulling up in record time. Derek was helpful and ready to help change my tire over to the spare. He was informative about how fast to drive on the donut and was friendly throughout. Turned a bad situation good - highly recommend.
• EG

  Eric Greece

  5 days ago
  5.0
  I had my semi and short end dump trailer loaded with rocks hauled by Feldcamps Towing and my driver was Rick. It was rainy and kind of windy and chilly out on the edge of the highway, he never complained once made sure everything was hooked up and did a very safe and efficient job.
• AP

  Aryan Patel

  May 13, 2026
  5.0
  The tow driver, Derek, and the dispatcher were great and very professional. Derek was fast, efficient, and professional throughout the whole process. Would definitely recommend.
• JW

  Jaray Wright

  May 11, 2026
  5.0
  Derek was awsome!!!!!!! Got me taken care of in 10 minutes flat. I was locked out and I needed a jump start...all went wonderful.
• MM

  M

  Apr 16, 2026
  2.0
  After posting this review, I spoke with my boyfriend, who contacted management at Feldkamps Towing. He reported that the manager was understanding and acknowledged that this situation resulted from a miscommunication on the driver’s part. I appreciate management taking the time to address the issue and clarify what happened. I had a very poor experience with Feldkamps Towing today. I called for a tow after a front ball joint failure and made it clear I would be present with the vehicle. When the driver arrived, he did not acknowledge me at all. I attempted to ask a few basic questions about how the car would be towed, since this same issue had happened recently and I had previously been advised that improper towing could cause additional damage. The driver would not respond or even make eye contact while I was speaking (it’s important to note that I’m a woman). He kept trying to hitch the tow and ignore me. When he finally did answer, it was in a condescending tone, simply stating he was using a dolly. At that point, I agreed and began to step away so he could work. However, the situation escalated unnecessarily. The driver received a call from his supervisor, Alex, and held up the phone while Alex spoke to me in an aggressive and unprofessional manner. I was told I would be charged regardless and was ordered to get out of the way, even though I had already agreed to do so and was not interfering. When I tried to explain, I was cut off, and the driver was instructed to leave without completing the tow—while still charging me. My boyfriend had to call to get the company to agree to cancel the service and not charge me. I have experience working in repair shops and understand the importance of proper towing procedures, which is why I asked questions in the first place. This interaction felt dismissive and disrespectful, and the lack of basic communication from both the driver and management was unacceptable. I would not recommend this company based on this experience, especially if you are a female.

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