Parking garages are open 24 hours a day, seven days a week. Use the North Garage if you are visiting Carle North Clinic, Outpatient Services, Emergency Department, Heart and Vascular Institute, Digestive Health Institute, or The Forum at Carle.
A new Guest Assistance service is now available at Carle Foundation Hospital. This service is available to anyone who needs support traveling from their vehicle to the building. Visitors with a handicap placard can park in the ADA-designated sections of the garages and provide the assigned parking spot number when they call for assistance at (217) 326-0100
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.