Woodfield Lexus

Reviews

• AS

  Amanda Smogolski

  Jul 13, 2026
  5.0
  I've had a wonderful experience at Woodfield Lexus. Eddie H sold me my LX600 and he gave me exceptional service. I've been thinking about purchasing another Lexus and I immediately contacted Eddie. He was helpful and never made me feel pressured to buy a car. Because of that I will always return to Eddie, he won't steer you in the wrong direction. No annoying phone calls / texts from Lexus just genuine service.
• ST

  Sarah Triggs

  Jul 8, 2026
  5.0
  Thank you Hitarth Patel for giving me the best dealership experience! Exceptional customer service! The gentlemen from finance was very great too (sorry can’t remember his name) I own my own carlot and let me tell ya I’d refer people to you any day of the wk! Absolutely love my new 2026 Lexus IS 350 F sport
• SP

  Sheryl Pascoe

  Jul 1, 2026
  5.0
  I have an 8 week old 2026 RX 350H with 1100 miles on her. This is my first Lexus, and my first "luxury" car. I wanted to get an oil change because a new engine's moving parts go through a break-in phase that releases microscopic metal debris into the oil. I bought my vehicle at another dealership in the Chicagoland area but didn't get the greatest vibe there so I thought I'd give Woodfield Lexus a try. I was also hoping to work with a female Service Advisor as I like to support women working in a mostly male dominated industry. I looked on their website and found Tammie Sage and also saw that she had favorable reviews. Boy did I strike GOLD! She was wonderful to work with! She is very personable and spent quite some time with me in her office getting to know me. I appreciated the extra time she spent and then getting the service done in less time than she told me it would take. The Dealership is beautiful and they offer a very nice waiting room with a custom coffee machine, water and snacks. Seating is comfortable and there is a TV to help pass the time. I am very loyal to my Service Advisors and plan to make all my appts with her in the future! Thank you, Tammie, for a Premium Experience! 5 Stars...
• OE

  Oyu Erdene

  Jun 26, 2026
  5.0
  Had a great experience at this dealership! Randy in sales was fantastic no pressure, straight to the point, and made the whole process efficient. He clearly knew the inventory well and helped me find the right fit without wasting my time. Yasmine in finance was just as great got all the paperwork handled smoothly and efficiently, explained everything clearly. Highly recommend asking for Randy and Yasmine if you’re shopping here.
• ZZ

  Zilvinas Zentalis

  Jun 23, 2026
  5.0
  I have been a loyal customer of Woodfield Lexus since 2022, and during that time I have purchased four new vehicles from the dealership. The reason I continue coming back is simple: every experience has been professional, transparent, and customer-focused. I purchased three of my vehicles through Gary Kogan, and I can honestly say it was the best car-buying experience I have ever had. Gary is professional, knowledgeable, honest, and genuinely committed to taking care of his customers. There was never any pressure, every question was answered thoroughly, and the entire process was smooth, transparent, and stress-free. The level of service he provides is one of the main reasons I have continued returning to Woodfield Lexus. I would also like to recognize Technology Specialist Jake Wulbert. Jake is a true professional and an expert in his field. He takes the time to explain every feature in detail, ensures that customers are comfortable with their new vehicle's technology, and makes the delivery experience both informative and enjoyable. His knowledge, patience, and professionalism are truly outstanding. Over the past four years, Woodfield Lexus has earned my trust and loyalty. Thanks to Gary Kogan and Jake Wulbert, every vehicle purchase has been an exceptional experience. I highly recommend Woodfield Lexus to anyone looking not only for a great vehicle, but also for first-class customer service.

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