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Optic Auto Glass

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About

Auto Glass Shop
At Optic Auto Glass we treat all customers the way we would like to be treated. We will pick up and drop off your repaired vehicle, or you can schedule an appointment with us at our shop. Due to the prevalence of Advanced Driver Assisted Systems in vehicles we only calibrate the ADAS systems in our shop in either Janesville WI or Rockford IL. Call us today for free estimates and same day service for chip repairs or next day service for (auto glass replacement **cut off for next day service is 430 pm CST Monday thru Friday) We use Sika Ultimate Urethane that has a Minimum Drive Away Time of 30 minutes. We use only the best local vendors to source your auto glass.

Location

Optic Auto Glass
5197 27th Ave, Rockford, IL
61109, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.