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Enterprise Rent-A-Car

4.1
(665 reviews)

Business Details

221 N Alpine Rd, Rockford, IL
61107, United States
(779) 208-3919

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rockford, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Alpine Road location today.

Location

Enterprise Rent-A-Car
221 N Alpine Rd, Rockford, IL
61107, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

4.1
665 reviews
5 stars
450
4 stars
60
3 stars
33
2 stars
20
1 star
102
  • PK
    prashanth kankala
    Jul 2, 2026
    1.0
    Very Disappointing Service I had a car booked for 2 PM on July 2nd and called ahead to inform David I’d be arriving around 4 PM due to a delay. Despite this, when I arrived he refused to hand over the car. I understood and made a new booking for 5 PM instead. When I returned at 5 PM, he refused again without any clear reason, and became confrontational — even threatening to call the cops, though I hadn’t said anything rude or raised my voice. This is not how customers should be treated, especially when bookings were made properly and delays were communicated in advance. Hoping Enterprise addresses this and ensures staff handle customers more professionally.
  • KH
    Kathy Harmon
    Jun 23, 2026
    5.0
    I have been a customer of Enterprise for over a decade. I have never encountered a problem. I have always been treated with respect
  • MG
    michael gutierrez
    Jun 23, 2026
    5.0
    Jose was a really nice guy. They took care of me quick. Vehicle was clean. no complaints at all. i will be back.
  • SM
    Scott Mckenna
    Jun 23, 2026
    1.0
    Do not rent from this branch. David is rude and extremely unprofessional. He will cancel a reservation and act like he’s doing you a favor. He doesn’t seem to understand that the customer pays the bills.total joke.
  • SJ
    Samyak Jain
    Jun 10, 2026
    1.0
    Horrid experience. Manager should be sued out of business.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Rockford, IL?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rental.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

From Monday to Friday, Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified July 05, 2026Yext Knowledge Graph
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