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Roanoke Ford was purchased from Geiser Ford on August 29th of 2016. The owner Matt Gastman, was raised and lives in Roanoke. He is also a partner at Roanoke Motors and has been in the car business all of his life. Our goal is to make the car buying experience easy and enjoyable. We want to save our customers both time and money. Come on out for a great experience!!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.