This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerAuto Parts StoreAuto Repair ShopCar DealerChrysler DealerDodge DealerJeep DealerUsed Car Dealer
Welcome to Shields Ford, the Home of Warranty Forever! We are your trusted hometown Ford dealership serving Rantoul, Champaign, Urbana, and all of central Illinois. We are family owned, community driven and committed to exceptional customer service. If you are shopping for a new Ford, a quality pre-owned vehicle, or visiting our service department, we make every visit easy, transparent, and stress-free. Our team is know for honesty and a no pressure environment. We carry a large selection of vehicles for every budget. From the powerful F-Series trucks and capable SUV's to dependable daily drivers. Our certified technicians provide fast, reliable maintenance and repairs. Count on us to keep your vehicle running like our own.
Location
Hours
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.