Hawk Subaru

Reviews

• AA

  Andre Acevedo

  2 days ago
  5.0
  I had an excellent experience purchasing my 2020 Subaru Legacy from Hawk Subaru. The entire trade-in and purchase process was incredibly fast and organized — I was honestly shocked at how efficiently everything moved. I was in and out in under an hour once the deal was finalized. (I checked the time upon completion!) I also appreciated that they worked with me on my trade-in value. They didn’t fully match CarMax, but they came much closer than most dealerships I spoke with in the area, which made the deal feel fair and reasonable. What really stood out to me was how flexible and communicative the team was throughout the process. I had a somewhat complicated situation involving a Power of Attorney and financing logistics, and instead of making things difficult, they worked with me patiently to help get everything completed correctly. They even held the vehicle for me while my financing check was being mailed, which I greatly appreciated. Mark, the general manager, personally helped me several times throughout the process. At many dealerships you never even speak to the GM, but Mark took the time to help explain things, work through the POA situation, and make me feel comfortable moving forward with the purchase. Elizabeth was also fantastic to work with. She stayed very organized, communicated quickly, and helped make the entire process smooth and stress free. On top of all that, the pricing on the vehicle itself was excellent — honestly one of the best deals I found anywhere in the region for the mileage and condition. I did end up having a couple small issues shortly after purchase, and Hawk immediately asked me to bring the vehicle back in. They resolved the issues for me quickly and at no cost, which really reinforced that they stand behind the vehicles they sell. This was easily the most stress-free car buying experience I’ve had. I went in expecting the typical used car dealership battle, but instead I felt like I was treated like a valued long-term customer from the beginning. Highly recommended.
• CP

  Cheyenne Pickett

  5 days ago
  5.0
  We have used Hawk Subaru twice now in the last couple years and both experiences were very wonderful. The dealership has a great selection of cars and willingness to get you the car you want. Andres helped us the first time, and I'm very happy to see that he's still there. This time, Chad helped us pick the right car and we had such a great experience. This is our dealership of choice from now on. And I can honestly say that I've never had a preferred dealership lol. Chad and Andres, you guys are the best! Thank you so much for your help!
• NR

  Nan Rose

  6 days ago
  2.0
  We loved the car we came to look at and purchased it. However, our salesperson clearly had not taken the time to look up features of the car because he did not know what various features were in the car. When we asked about certain things he either said he didn't know or we figured it out together. After we decided to buy the car, we had to wait an hour and a half for an office person to do the paperwork. There were at least three sales people sitting around, visiting with each other while the office workers were scrambling to get everyone done. Hawk Subaru seems to hire lots of salespeople but not staff to help the customer once they decide to purchase. Then, to top it off, and the reason we were upset enough to write this review. After spending $19,000 on the car, they sent us the a form letter with postage due. We emailed and asked it that would be reimbursed and our salesperson said that is not something they do. I would never purchase a car from a company as unprofessional as Hawk Subaru again.
• LG

  Lisa Gorsky

  May 12, 2026
  5.0
  Angelo and Mark made my recent car buying experience a pleasant one. Angelo was polite, kind, attentive, and informative throughout the whole process. He answered all of my questions thoroughly and was so knowledgeable when doing so. I really enjoyed working with Angelo and will request him for any future needs. Mark was also very kind and helpful. He was straightforward and informative throughout the whole buying process and was pleasant to work with. They are the reasons I purchased a new Forester Sport and love my new car. THANK YOU-Angelo and Mark!
• TT

  Tasha

  May 11, 2026
  1.0
  My experience with Hawk Subaru was absolutely horrible. I bought a car that had low mileage and was told that it was only used as a loaner car. I never thought to look underneath the car for damage which I guess is totally my fault for trusting the car salesman. I first went back due to a flat tire. The second time i went back it was for some cover hanging underneath, I was told that everything was fine and I didn’t need any further service. The 3rd time I went back it was because the steering wheel wouldn’t stay straight and I assumed that I needed a wheel alignment. Only to be told that the car needs $2,300.00 worth of repairs and that I must of hit something. All times that I went the mechanic recorded his work. I asked the service manager to look at videos to see that the damage had to be there the last time that I went only to be told that he can’t tell from the video. I’m being told to file a claim with my insurance company for the repairs. I’ve bought 2 cars from that dealership and I will never buy another one. I would of given 0 stars but that wasn’t an option.

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