Hawk Subaru

Reviews

• ND

  Nicole DiNicola

  Jul 1, 2026
  5.0
  Traded in my 2021 Outback yesterday for a 2024 Outback. I worked with Dave P. He was very knowledgeable about Subaru and their cars. The process was smooth and the lady in finance was also great to work with. This is my second car purchased at this dealership and I will go back again. Highly recommend!
• ES

  Eduardo Sanchez

  Jun 29, 2026
  5.0
  Just purchased a 2026 Subaru Outback Touring XT from Joe Haga! The experience was fun, from getting to know the car and the brand to test-driving, and even the negotiation. Joe did a great job explaining why Subaru is the best choice. After visiting Honda and Toyota dealerships, Subaru was the standout choice. Huge thanks to Hawk Subaru and the team. Where everyone greets you with a smile and is ready to sell outstanding vehicles.
• KL

  Karen Levy

  Jun 25, 2026
  5.0
  I recently worked with Angelo Cassineri and his manager Mark to purchase my new Outback Wilderness. The professional treatment and courtesies afforded me were amazing. Angelo went out of his way to enusure I given choices that met my stated needs. I now have the car I want at a fair price. I have already recommended this dealership to family and friends. If you are looking for a Subaru go pay Angelo a visit.
• JM

  John Marsaglia

  Jun 24, 2026
  5.0
  Efficient, helpful, and transparent. This place runs like a well oiled machine (pun intended) I came into the dealership having done a fair amount of research into what I wanted. I ended up with a 2026 Crosstrek Hybrid. Upon telling them what I wanted, I was immediately shown my options and was taken care of. I ended up driving off the lot with a new vehicle in only a few short hours and without a massive headache! I will absolutely be taking my new vehicle here for service, and I plan on using this location for future vehicle purchases.
• PL

  Paula St Louis

  Jun 13, 2026
  5.0
  We honestly can’t say enough great things about our experience with Hawk, from our first contact through every step of our purchase. The dealership feels built to emphasize customer service, which definitely isn’t what I expected to find in the car-buying experience. Every last person we dealt with was fair, straight-forward, responsive and friendly. I contacted Hawk via their website because we’d seen two other car-buying sites listing Hawk’s 2022 Subaru Forester — one with the price on Hawk’s website, and the other with a higher price. We thought we could afford the lower price, but not the higher price. Plus, we live an hour north, so we weren’t interested in driving down for a test drive on a car we couldn’t even afford. When I reached out, I was really direct about price and affordability. Rebeca called me back immediately and introduced herself as “in the customer care department and your point of contact here in the dealership.” I figured that was just a fancy name for salesperson, but throughout our buying process, Rebeca’s role really was to get us the information we wanted and to ease the communication with other Hawk employees. Rebeca took our pricing request to Sean, a sales manager who found a way to get close enough to the amount we wanted that we knew we could afford it after paying our Cook County taxes. We also had been pre-approved for a car loan through AAA, and Sean said he would do what he could to match it. I had the assurances I needed to know that it was worth making the trip to see and drive the car, so I set an appointment for a test drive on Wednesday at 5:30 pm. Then when I got home Tuesday evening, my husband said he could rearrange his schedule on Wednesday and suggested we arrive at the dealership when they open. I reached out to Rebeca, but the dealership was already closed for the day, so I left a message that we would be there first thing Wednesday instead. Wednesday morning, we called at 9, when we were 10 minutes away, and spoke with Dave, a product specialist, because Rebeca wasn’t in yet. When we arrived, Dave greeted us and pulled up the car right away — even though we were 8 1/2 hours earlier than our appointment — then went on a test drive with us, answering our questions and even guiding us to a grass lot on the property so I could feel the suspension on a rougher surface. We loved the car, knew they had priced it well and that they had been willing to work with us on our out-the-door cost, so we told Dave we wanted it. Once back inside the dealership, we met Sean, who was true to his word and had found us a rate that was exactly what we’d have paid with AAA, down to the last dollar. Then it was off to Juan for the usual offers of extended warranties, but he remained good-humored through our refusals, so the payment process was pleasant. Less than three hours after we walked through the door, we drove off with our new car. And on the way home, I got a text from Rebeca. She had arrived at work to find we had already come and left! She apologized for getting back to me “late,” congratulated us on our purchase, and told me to reach back out if we need anything in the future.

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