Brand Certified
Mavis Tires & Brakes
4.4(1014 reviews)
Certified by Mavis Tires & Brakes • May 17, 2026
Business Details
871 E Dundee Rd, Palatine, IL
60074, United States
Certified by Mavis Tires & Brakes • May 17, 2026
(847) 306-8254
Certified by Mavis Tires & Brakes • May 17, 2026
https://www.mavis.com
Certified by Mavis Tires & Brakes • May 17, 2026
About
Certified by Mavis Tires & Brakes • May 17, 2026
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Palatine.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Mavis Tires & Brakes • May 17, 2026
Hours
Certified by Mavis Tires & Brakes • May 17, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 8:30 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
4.4
1,014 reviews
5 stars
819
4 stars
32
3 stars12
2 stars15
1 star
136
- CTColleen Thomas2 days ago5.0I had a list of possible services needed and the desk people helped me sort out what was most pressing. When Mike came back after the work was done (tire leak and rotation), he gave me an even better price than we had talked about. That was a bonus! I was there less than an hour.
- ABAibek BaktybekovMay 7, 20261.0Worst experience I have ever had with car repair shops.(Palatine location) Wasting 3 of my business days and money. I came in with one main issue that was noise and shaking while driving. Instead of properly diagnosing the problem they sold me two new tires and a wheel balancing service, assuring me it would fix it, After the service, the exact same noise and vibration were still there. Then I spent an entire week waiting for a manager to contact me. I went to the shop three separate times trying to get this resolved. On third time in Hoffman Estates branch the guy went to test drive with me and found and confirmed that the noise is still there, after waiting another hour was told that it is a transmission sound, then why would a one sell something that would not fix and solve the problem. And regional manager finally told me there was nothing they could do, apologized, and refused to give me a refund (would issue only 25% of my money spent as a store credit) even though the original problem I came in for was never fixed. Completely wasted my time, money, and patience. Very disappointing customer service by regional manager Scott and poor problem-solving. Appreciate the Hoffman estates branch to not waste my another day and find out the actual problem with clear further instructions.
- GGgerardoMay 2, 20265.0recently brought my car into Mavis and had a really positive experience. The mechanics were knowledgeable and took the time to explain what was going on with my vehicle in a way that made sense. The work was done efficiently, and the pricing felt fair. It’s hard to find a shop you can trust, but this team definitely earned it. Highly recommend!
- ZMZachary McDonaldMay 2, 20265.0Beautiful management... Incredible service... Wonderful help... Always leaving with a smile on my face and with high hopes of always getting the best advice with any ongoing and future issues or problems. Melissa and her team are the best in Palatine.🥳🥳🥳
- CEChristel EggersApr 22, 20265.0My car was making a terrible racket that involved the area around the muffler. Something had completely broken off and the bolts were rusted. Originally, they weren’t sure they could address the problem. But, one of the mechanics stepped up and said he’d be able to fix it. They went above and beyond what I expected and I was very grateful. I’ve previously had other work (brakes) performed by Mavis, Palatine IL. They have never let me down and I will continue going back to them every time because they are so trustworthy.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes in Palatine offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and various vehicle maintenance services.
Do I need an appointment to get my brakes checked or replaced?
An appointment is not necessary but recommended for brake services at Mavis Tires & Brakes.
Does Mavis Tires & Brakes provide a price match guarantee on tires?
Yes, they have a tire price match guarantee and also guarantee prices for 30 days after purchase.
Can I fill up the air in my tires for free at Mavis?
Yes, most Mavis locations have free tire air stations to check and fill tire pressure.
What are the store hours for Mavis Tires & Brakes in Palatine?
Open Monday to Wednesday 8AM-6PM, Thursday 8AM-8:30PM, Friday 8AM-6PM, Saturday 8AM-5PM, and Sunday 9AM-5PM.
Do you offer same-day service or overnight drop-off options?
Yes, you can drop your car off for same-day service or use overnight drop-off with key dropbox at this location.
Is Mavis Tires & Brakes wheelchair accessible?
Yes, the facility has wheelchair accessible entrance and restroom.
What nearby automotive repair options are available around Mavis Tires & Brakes?
Nearby options include NTB - National Tire & Battery and Midas for additional automotive repair and tire services.
Are there nearby places to eat or relax while waiting for service at Mavis Tires & Brakes?
Yes, you can visit nearby restaurants like Idol's SportzClub, Starbucks, Panera Bread, or Baskin Robbins while waiting.
What nearby businesses could customers visit before or after their appointment at Mavis?
Customers can also visit Deer Grove Crossing shopping center, Sport Clips Haircuts, or GNC for shopping and personal care nearby.
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