Safelite AutoGlass

Reviews

• MV

  Mario Vega

  2 days ago
  5.0
  Great service, came out to my home address, all I had to do was put the order in
• CM

  Cordell McGary

  5 days ago
  5.0
  Convenient service at home and very efficient!
• GG

  gil

  6 days ago
  5.0
  Integrity, true professional professionals
• JJ

  J

  Jul 3, 2026
  1.0
  Do not bring a Tesla here. They either broke the humidity sensor or didn’t attach it properly and refused to check how to fix it because it would involve removing the windshield again. Chris said it was just a coincidence that my problem with the windshield fogging up, began after they replaced my windshield. Convenient. Ever since they replaced the windshield at this Southwest Highway location the windshield fogs up making the vehicle undrivable because it only blows cold air. Never happened before. No matter how high you turn the temperature it will not blow warm air. He told me to have Tesla fix it but I have to pay for that. He said if Tesla says Safelite is responsible, I got you bro. I don’t think Tesla is going to give me a piece of paper that says Safelite is responsible for this. So in effect, the warranty is worthless. He even said they ordered the humidity sensor. So why not just replace it? The part costs $30-$100. I would have to pay for labor as well by taking it to another place, $150-$200 an hour. Safelite warranty repair would not help me paying for the labor or the part if I take it to another shop. It needs to be done here to save unnecessary expense. FARMERS Insurance windshield protection claim automatically sent me here. My FARMERS Insurance agent said they should be responsible for properly repairing an improperly installed windshield. I paid Safelite the $100 deductible. See what other locations your insurance can send you to get it repaired if it’s not done right the first time. Honor your warranty instead of making customers run around to get it fixed somewhere else and having to “show something that we broke it.” Chris was not rude but paying out of my own pocket is not why I pay for insurance. This Safelite location was very busy yesterday for the second appointment, but that doesn’t excuse not removing the windshield to see if the humidity sensor was disconnected or broken. Denied repair, sight unseen. They had my car all day. Dropped off as requested, 8:30 AM called back at 1 PM to pick up your car, we’re not fixing that. For now I’m stuck waiting for my repair appointment is in a couple weeks. Will post update if necessary.
• BD

  Barbara Dombrowski

  Jun 1, 2026
  3.0
  Did not clean up glass on passenger side only cleaned on drivers side where rear drivers side was broken did not remove glass on other side very disappointed had to clean when we broke vehicle home

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