Sexton Ford

Reviews

• AA

  Adam

  5 days ago
  5.0
  The service department at Sexton Ford exceeded my expectations. They were friendly, professional, and kept me informed throughout the entire repair process. They diagnosed the issue quickly, completed the work on time, and there were no surprises with the final bill. It's refreshing to work with a team that genuinely cares about customer service and takes pride in their work. I highly recommend this dealership's service department and will definitely be returning for future maintenance and repairs.
• JH

  Jonathan Heim

  6 days ago
  5.0
  Just purchased a new Bronco Outer Banks from Steven Teeter and was impressed with his knowledge of the truck and understanding of our time. Steven wasn’t aggressive and asked questions when necessary, which allowed us to explore the Bronco without any pressure. We appreciated it as we typically do a lot of research prior to engaging for a purchase. We decided to buy the Bronco. Long story short, we went home and came back later to a very quick signing. Steven made sure everything was ready and Dan in finance moved us through in record time! Great experience and would recommend Sexton to anyone. Thank you!
• CC

  Charles Myers (Chuck)

  Aug 5, 2026
  2.0
  Scheduled my appointment through the Ford App on my mobile phone. When I arrived at the scheduled time. No appointment for me was found. However the service advisor said they could take a look at my vehicle still and I left them with the keys expecting a phone call. 545pm comes and I still haven't received a phone call. I tried to call the service department but my call wasn't answered. They didn't bother to call me to let me know they wouldn't be able to get to it until tomorrow and had my vehicle and keys overnight. There was nothing I could do to get my vehicle back. I'm lucky enough to have had the night off work. I'd have protested the diagnostic bill for poor customer service. I will not be taking my vehicle here again despite the fact that I live 2 blocks away from the dealership.
• JP

  John Paris

  Aug 1, 2026
  5.0
  I knew was in need of a cam phaser replacement on an F150. I called , Casey answered and within 5 minutes he had a breakdown of the required parts and a time and cost estimate. The estimate was fair and the job even came in under the estimate.. The work was scheduled , truck dropped off and was complete the following day. Everything was done correctly. In comparison one of your local Ford competitors wanted a day to diagnose, including a charge, before even providing an estimate. That prompted me to contact Sexton. If you cant already tell I am pretty happy with the outcome.
• MH

  Melinda Hintermeister

  Jul 31, 2026
  5.0
  Drove here from western Michigan in 95 degree weather and halfway here the AC in my Navigator quit. Miserable drive! Booked an appointment and they had me scheduled in three days. Needed a part that took overnight. Dropped off a loaner for me and had it back the next afternoon. Fixed the recalls on it while they had it. Kept me updated the whole time. I would bring my Lincoln here every time.