Belle Tire

Reviews

• CV

  Christian Villafane

  1 day ago
  1.0
  I made an appointment through Car Advise on Saturday, and I spoke to Josh over the phone to confirm the tire size to come on Monday at 9am. When I came to my appointment they told me that they didn’t have the tires available and that they will received them after 2 pm. So I told them that I won’t be able to be waiting all that time. So they offer me to come on Tuesday at 9:30am and that they would change the oil and filter for free. So I’ll wait there till almost 12 pm to received the text message from Car Advise so I can approve the services and they can start working on my car, which I never received. All the sudden they come to me and said my car is ready. When I ask them, they told me that I said I will pay out of my pocket that there was a miss communication. So the guy who was speaking to me about it was James, and he change all the prices on the system, so I have to pay more through Car Advise when is supposed to be cheaper through them. Anyways, that was my experience, hopefully is not the same for everyone.
• JA

  Joe Aguilar

  5 days ago
  5.0
  I scheduled a visit to have my stock wheels and tires upgraded to a larger diameter and wider tire. The all around team from office manager to the mechanical specialists performed the work with great care and professionalism. Plus friendly staff. I went in the following day to have the alignment performed and was on target just as I asked; a horizontal steering wheel in relation to the dash and drove straight as an arrow. Just how I like it, and I have to say, since the last few alignments, this was the Best Alignment! Better than the dealer which I had to go back and still not good. Belle Tire paid attention to detail and issued the before and after alignment report for my records. Great service and all around great work from everyone. Joe.
• MP

  Monica Piedra

  May 13, 2026
  5.0
  Thank you Josh for helping my daughter, I really appreciate you making sure she was safe! Thank you Jim for your help as well.
• JL

  Jennifer Lynn

  May 8, 2026
  1.0
  Woke up today, 5-8, got in my car & noticed the passenger side low beam was not working. Heading to Mendards, stopped into Belle to see if they changed headlights. Jim Hatfield, 1st Assistant Manager, said yes. Great. Gave Jim my contact info. & told him I was going to Menards. He would call me with the price. He called at 11:55am with a price of $55. I accepted & continued shopping at Menards. I got to Belle at 12:22pm. Jim said it would be a few more minutes. I sat outside & waited. I have no problem waiting, it was something that needed to be done. I was a beautiful sunny day. To note, I had a bag from Mendards & wanted to put it in my trunk but my car was already in a bay with the hood up @12:22pm. So I waited outside. While waiting on the bench outside, Jim walked past me 3x, I guess to take care of business for other customers. I didn’t interrupt him, he never said anything to me. 3x!!!!! It is now 1pm, my car is still in the bay with the hood up. So I went inside to check on timing. Jim is working with a customer that lived in FP, looking for a tire or tire replacement. Didn’t really pay much attention to their conversation but it went on for 10 minutes. I guess Jim was giving him good customer service. But at 1:10pm, and with nothing to indicate Jim was wrapping up the conversation with this FP customer, another assoc. was walking by & I told that assoc. (tall dark hair young man) I needed my key & needed to leave. It is now 1:10pm. To add, as I was waiting in line for Jim inside as he was talking to the FP customer, there were 2 assoc. in the shop area. One on his phone, the other just walking around. And at that point, I knew he didn’t have the bulb & was probably waiting on it from another Belle or auto supply shop. (Yeah right - please continue to read on.) At that point, Jim interrupted & told me they pulled the light out already. It wasn’t until that moment, @ 1:10pm, after waiting 38 minutes outside, seeing him walk past me 3x, & then waiting inside, in line, another 10 minutes, that he told me that they don’t have a replacement. That the box was empty & he never contacted another Belle or a supplier for a replacement. That LDP let me sit there for 48 minutes knowing he didn’t have a bulb & did nothing!!!!!! I sat there for 48 minutes, like a fool! That Jim Hatfield, the 1st. asst. manger, thought so little of me to just let me sit there. Knowing the place has cameras & there are employees & customers in the waiting area, I took his business card & told him to put my light back. That’s all I ever said. I’m not a Karen. I don’t need to be aggressive, loud, vulgar or disrespectful. I never raised my voice. I wanted my car & to leave. I waited for them to put my bulb back & left the parking lot at 1:15pm. It’s all on their internal cameras. So they can’t say I was loud, vulgar, disrespectful, aggressive as an excuse for their piss poor service! Jennifer Lynn
• DE

  Don Ernest

  Apr 20, 2026
  5.0
  These guys were GREAT! Needed tires on my daughters car quickly. Found the tires I wanted, called the Melrose Park location, talked to Ishmael. It was a Saturday. He said they didn't have the tires in stock but they could have them on Monday morning. Placed the order online. Called back to make it all went through. Talked to Jim and asked him if there was any way we could get these installed first thing Monday morning as my daughter needed to be at a photo shoot @ 10 AM. He said I'll have someone pick the tires up from the warehouse so they are here by the time we open. Sure enough we got there a few minutes early, they had the tires, got them installed, checked the alignment and she was off and running. Made it to her appointment on time! Can't tell you how appreciative I am! Big thanks to Jim Hatfield and the en-tire team! Don

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