This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair ShopAuto MaintenanceBrake ShopCar Battery StoreOil Change Service StationTire ShopTransmission ShopTruck Repair Shop
Founded in 2009, Carz R Us is an automotive service center located in the heart of Machesney Park, Illinois. Over the past 15 years we have grown into a state-of-the-art, 10-bay shop. We service Roscoe, Rockton, South Beloit, Poplar Grove, Loves Park, Rockford, and Machesney Park.
When you choose to join the Carz R Us family, you will always receive the very best in service. Our transparency through our digital vehicle inspections, great warranty, educational (not pushy) approach to repairs and maintenance as well as our shuttle service, complimentary loaner cars and vehicle pick up service will make you know you have found your home for all your vehicle needs.
We’d love for you to be a part of our story.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.