Journey Nissan

Reviews

• MS

  Manvir Singh

  4 days ago
  1.0
  Very bad service staff can’t find the problem today full service but filter still same no need to be replaced 🤦🏽‍♂️🤦🏽‍♂️👎🏻👎🏻
• RR

  Rosalinda Rivero

  4 days ago
  5.0
  Everyone at Journey Nissan was great to work with. Patient with car selection and making the best deal for our family. We’ve worked with them now twice to purchase a car and both times have been excellent. We have also had experience with their service department and they have been great with repairs and maintenance. Overall a great dealership to work with, I would highly recommend them.
• DG

  Dennis G

  5 days ago
  1.0
  The dealership itself might be nice. They had the right vehicle I was looking for, so I used them. However, if you get Carlos as your finance manager, just walk out. He lied right off the bat about the payment. He inflated it almost 40 bucks. That way when you turn him down on the extended warrantee, He can pretend to get you a really low price. Then the payment doesn't go up but just 20 bucks. Makes it seem like a deal right? Well it doesn't when he already inflated the price. All the paperwork in the beginning was printed off and then signed. But when it came to the purchase agreement with the add ons, the story changes. He switches to a tablet, and he scrolls down the all the spots for you to sign or initial. You dont even sign, you just tap the button. You never see the amounts. When your all done, he then prints off the documents, folds them neatly, puts them in an envelope, and seals them with a big label. He hands the paperwork to you on your way out of the drive. Upon opening it at home, you see the numbers don't add up. His 23 dollar a month add ons for 84 months, should have been like 2 grand, not the 4800 he charged. Not to mention another 105 dollar error in mathematics as well. I won't get into how unhelpful he was with getting that money returned. Let's just say I have learned my lesson. I thought I had seen most of the dealer scams in my time. Just goes to show, you have to always double check everything they do. So, my second tidbit of advice besides staying away from Carlos would be: If you sit down with a finance person, and he doesn't have actually paperwork in front of you to review, as you go, leave the dealership.
• PG

  Paulette Garcia-Cervantes

  May 12, 2026
  1.0
  I thought this was a very good place of business until one of the workers (Ryan) that was helping me finance a vehicle thought it would be okay to disperse my personal business that shouldn’t be getting involved in personal matters. Further more I advice that the workers continue to adapt professionalism and less high school drama thank you. ✨
• SP

  Shirley Pietrowiak

  May 6, 2026
  4.0
  Service was thorough and quite efficient. Love the technology that tells you the stage of service. The staff is so helpful and make you feel comfortable from beginning to end. Love the car wash at the end! Thanks for the great service!