Liberty Volkswagen

Reviews

• CP

  Candice Porter

  Jul 3, 2026
  5.0
  Great service, fast and efficient. I usually go to the Gurnee location but they are horrible now and take all day just for an oil change. Everytime I leave there I have to give them a bad review and have a horrible experience so its only right to give Libertyville location their praises. Will not waste my time at the Gurnee location again.
• TH

  Tom Hagensick

  Jun 28, 2026
  5.0
  Tom Sullivan went out of his way to make sure my wife and I were satisfied with our VW Taos purchase.
• AC

  Ashly Codd

  Jun 13, 2026
  5.0
  This car buying experience was the best. From start to finish. Lucas really treated us like family! He made the process so smooth! Teresa was super friendly and made us feel welcomed! DJ was honest with us and did everything he could to help us finance our car!
• MG

  Massimo Gaffo

  Jun 12, 2026
  5.0
  What can I say about Tom Sullivan? He is an amazing professional with incredible knowledge and always takes the time to answer any questions. Every time I purchase a vehicle, he makes the experience easy, enjoyable, and stress-free. This is my second vehicle with Tom, and once again, he exceeded all expectations. Not only is he outstanding at what he does, but he is also a genuinely great person who truly cares about his customers. Thank you, Tom, for another fantastic experience. I highly recommend working with him if you’re looking for someone you can trust.
• MC

  Michelle Cozmi

  May 31, 2026
  5.0
  My husband and I have been bringing our vehicles to Volkswagen of Libertyville for many years, and Brandon has always been the service advisor we trust. In today’s world, it can be difficult to find someone who is honest, professional, and genuinely cares about customers, but Brandon is exactly that person. He always provides honest recommendations and fair estimates without trying to sell services that aren’t truly needed. We know that when Brandon is helping us, we can trust that we’re getting straightforward and reliable advice. One experience that really stands out happened when my wedding ring slipped under the seat of my vehicle. After trying for almost two weeks to retrieve it myself, I asked Brandon if he could help. He took the time to look for it and was able to find it for me. I will never forget that kindness. Brandon consistently treats customers with respect, professionalism, and integrity. Employees like him are rare and incredibly valuable. Volkswagen of Libertyville is fortunate to have someone so dedicated to both the company and its customers. Thank you, Brandon, for all your help over the years. We truly appreciate everything you do and look forward to working with you for many years to come.