Regularly maintaining your vehicle is the best way to protect your investment. The GM-certified technicians at our auto repair center at Phillips Chevrolet of Lansing are trained in everything from routine maintenance to major work. Phillips is a recipient of the Better Business Bureau's most prestigious honor, the "Torch Award", for demonstrating the highest ethical standards of honesty and integrity. Service open Saturdays. Phillips is the "Cars.com "Dealer of the Year" - ranked #1 in the United States out of 3,000 Chevy Dealers for Customer Satisfaction. Service open Saturdays. A+ rating with the Better Business Bureau.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.