Enterprise Rent-A-Car

Reviews

• NK

  nicki king

  Jun 24, 2026
  5.0
  Andrew and Liam (I believe that was his name) are amazing! They called me at the start of my trip to let me know the vehicle I purchased was not available and offered accommodations which slightly upset me because I purchased a bigger vehicle and was offered a smaller one but when I came to pick up, they out did themselves! I was able to get an upgrade without complications and was on the road earlier than expected! Dropping the vehicle off today was seamless and hassle free. Highly recommend using them for future rentals!
• LW

  Laura Wendt

  Jun 15, 2026
  1.0
  CANNOT get a human to answer the phone. Called, let them know of a change in need and person that talked to me made it seem all handled but it turned out to be all lip service. I needed to be picked up to go get my rental and believed it was sorted. NOT THE CASE. Then no one would answer and it was made evident I had somewhere to be and whomever I spoke to made it seem like it would all be good. SUCH A BAD TASTE IN MY MOUTH. I'm so ticked off by the egregious unprofessional level of service.
• MD

  Mary DeMaegd

  Jun 15, 2026
  5.0
  The Third Lake Enterprise is great! I ordered my car and picked it up withing 45 min. The car was clean and ready to go. Returning the car was easy too.
• BK

  Brandon Kinkelaar

  Jun 3, 2026
  5.0
  I wanted to take a moment to share my appreciation for the outstanding service I've consistently received at this location. Over the years, this team has supported me with my corporate rentals ranging from five to ten every few months, both for myself and for my staff. Their dedication extends beyond just business needs; I've also experienced fantastic service for my personal rentals as well. Andrew has truly set the standard for customer care here, always willing to go the extra mile to make sure every detail is taken care of. The manager at this location deserves special recognition, too. Their leadership is evident in the positive, professional attitude of the entire staff, making each interaction pleasant and seamless. Talent like Moe is rare to come by. Moe’s commitment and natural leadership shine through and it’s clear that they have a bright future ahead. Enterprise is fortunate to have someone like Moe at this location, and I have no doubt they’ll move up quickly. Previously, I rented from a nearby location and encountered several challenges. Moe made it their mission not only to resolve those issues but to earn my business through exceptional service. That genuine dedication has made a lasting impression. Thank you again to the whole team for consistently delivering such excellent service. It’s always a pleasure working with you!
• LM

  Lamar Mcknight

  May 24, 2026
  2.0
  First rental, No AC….. Second rental (which was the replacement vehicle) “Maintenance Required” light came on mid trip.

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