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AutoZone Auto Parts

3.8
(355 reviews)

Business Details

409 E Cass St, Joliet, IL
60432, United States
(815) 722-3053
https://www.autozone.com/locations/il/joliet/409-e-cass-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joliet #645 in Joliet, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Joliet, IL or call us at (815) 722-3053.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
409 E Cass St, Joliet, IL
60432, United States

Hours

Monday7:30 AM - 10:00 PM
Tuesday7:30 AM - 10:00 PM
Wednesday7:30 AM - 10:00 PM
Thursday7:30 AM - 10:00 PM
Friday7:30 AM - 10:00 PM
Saturday7:30 AM - 10:00 PM
Sunday7:30 AM - 9:00 PM

Reviews

3.8
355 reviews
5 stars
176
4 stars
61
3 stars
45
2 stars
10
1 star
63
  • BB
    Brain
    May 2, 2026
    5.0
    AutoZone stands out for its excellent customer service and willingness to go the extra mile. From the moment you walk in, the staff is friendly, approachable, and ready to help, no matter how big or small your issue is. What really makes a difference is how knowledgeable the employees are. They take the time to listen, answer questions clearly, and make sure you leave with the right part or solution. Whether you’re a car expert or just trying to fix something for the first time, they make the process feel easy and stress-free. I also appreciate how patient and hands-on they can be — sometimes even helping test batteries or guiding you through what you need step by step. That level of service is hard to find. Overall, AutoZone delivers not just on parts, but on customer care. It’s a place you can count on when you need reliable help and a team that genuinely wants to get you back on the road.
  • J2
    Jay 2020
    Apr 15, 2026
    1.0
    Told me to wait outside to test my battery. Never came back after 20 minutes. If you genuinely need help from somebody don’t go here
  • WB
    Wendy Buenrostro
    Apr 15, 2026
    5.0
    Muy buena
  • BR
    Brian Reyes
    Apr 5, 2026
    1.0
    The CSR, Ivan L., refused to help me because I have a commercial account stating that commercial is closed today. The manager on duty,Willy, is not trained. He had to call his store manager, Lee, so they could walk him through. Willy stayed calm even though Ivan left me furious and frustrated.
  • ST
    Savage Trucker
    Mar 19, 2026
    5.0
    Very good place to buy autoparts, friendly people

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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  • Phone number
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