Jenkins Hyundai of Jacksonville

Reviews

• VB

  Vicki Bickler

  4 days ago
  5.0
  We recently purchased a 2026 Hyundai Tucson From Jenkins on Atlantic Boulevard. We did enjoy our whole experience of this purchase, and it was mainly due to the salesman that helped us navigate through all the paperwork, and of course, the different types of vehicles they have on their lot. If you’re in the market for a Hyundai, I would strongly suggest contacting Ron Guerrero the sales consultant that we were fortunate to meet and work with. Ron was very patient and professional, we will remember this experience.
• AA

  Andrew Alba

  Aug 13, 2026
  5.0
  ⭐⭐⭐⭐⭐ I can honestly say this was the best car-buying experience I’ve ever had. From start to finish, Dennovan went above and beyond to make sure we were comfortable with the entire process and happy with our purchase. There was never any unnecessary pressure, and he took the time to answer our questions, work through everything with us, and make the experience as smooth as possible. Buying a vehicle can sometimes be stressful, but this was the complete opposite. Dennovan genuinely made us feel like he cared about getting us into the right vehicle and making sure we were taken care of—not just making a sale. We absolutely love our new Palisade, and I would recommend Dennovan and the team to anyone looking for a vehicle. Five stars all around and easily the best dealership experience we’ve had.
• DC

  Daniel Castillo

  Aug 11, 2026
  5.0
  Had an amazing experience at Jenkins Hyundai in Jacksonville! Mark and Daniel were both great to work with and made the entire process easy and stress-free. I originally came in just for an oil change and somehow ended up leaving with a new car! 😂 They were able to get me into a vehicle with an amazing deal that I couldn’t pass up. I really appreciate their honesty, professionalism, and willingness to work with me to get the best deal possible. If you’re looking for a new vehicle, I definitely recommend asking for Mark and Daniel at Jenkins Hyundai. Great experience from start to finish!
• CM

  Collin Marts

  Aug 7, 2026
  5.0
  I’ve been coming here for about 5 years and no dealership is perfect (look at the reviews of any dealership and they’re lucky to get 3 stars bc people mostly leave reviews when they’re angry and ignorant). The service department can become a little scrambled at busy times, but they are people who get the job done right and given enough time have always addressed my needs. Jonathon is my service advisor who can explain mechanical details in ways easy to understand and Savannah is one of the managers who has given me excellent customer service many times. They work well under high stress conditions such as peak business hours while keeping you updated as best as they can. Getting service done here always takes a long time no matter what, but I’d rather them take their time and do it right than then to rush and make mistakes. Mark, Daniel, and Victor on the sales team are kind and transparent. However, I was told I would get 2 free years of charging when I signed on a new 2026 Ioniq 5, but they were mistaken as that ended a year and a half ago in February, 2025 according to Electrify America. It was one of the benefits that compelled me to make my decision and they have yet to address that misinformation, but I’m sure they’ll make it up somehow. Nonetheless, I’m still happy with my choice so thank you Jenkins for the professionalism you’ve portrayed and the time you spent getting me the trim I wanted negotiating with stubborn dealerships to make it happen.
• DD

  DJ

  Aug 7, 2026
  1.0
  Came in this morning with an appointment at 8:30 am for a recall service about software to the collision system, I was told it would take at most 2 hours, around 10:20 I see my car driven inside the service garage and the technician said he's just about to start working on it...I immediately requested my car back because I (and no one) have time to wait...they basically wasted 2 hours of my time this morning and the only explanation they could provide is "we're backed up"...what's the point of scheduling an appointment then. I'm sure they will reply to this review with the usual BS...we're sorry about your experience and blah blah...this aligns with the multitude bad reviews about service in this dealership. Take your car elsewhere if you value your time because they clearly don't.

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