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Buying a new vehicle is a big decision, which is why our experienced staff at Jacksonville Chrysler Dodge Jeep Ram takes every measure to make the entire process a hassle-free and enjoyable experience. The area's ONLY recipient to one of the highest honors in the automotive industry, the J.D. Power Customer First Award for Excellence.
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.