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Mercedes-Benz Service

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About

Auto Repair ShopBrake ShopOil Change Service StationTire ShopTransmission Shop
The Mercedes-Benz of Hoffman Estates Service Department is focused on the customer experience. We've increased capacity by adding technicians and critical support staff. We offer same day service appointments We have Mercedes-Benz Express Service for jobs under 90 minutes, no appointment necessary. We have Mobile Service available to perform needed services to your car at your home or office. We have Concierge-Door-to-Door valet service where we pick-up your car at your home or office and when the service is complete, we drop it off to you. We have over 70 courtesy cars avail -- Mercedes-Benz of Hoffman Estates -- Your Service. Your Choice.

Location

Mercedes-Benz Service
1000 W Golf Rd, Hoffman Estates, IL
60169, United States

Hours

Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.