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At Jansen Chevrolet, we are proud to be a part of the Clinton County & Metro East community simply because of the fact that many of us have grown up in the area – we are your hometown dealer. We have watched the towns grow and change around us, and are truly appreciative of the relationships we have cultivated throughout the years. Germantown, IL has been good to us since the day we opened our doors, so we try to return the favor by treating our customers like family – because we believe they are! We are a tight knit community and that loyalty and intimacy can be seen throughout the various departments of our dealership.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.