Bill Kay Buick GMC

Reviews

• BD

  Brian Donovan

  2 days ago
  5.0
  I test drove a few cars before purchasing. Juana and Rick were both very helpful in answering any questions I had, were non-salesy and pleasant to deal with. Very happy with my overall experience and the customer service!
• MP

  Merridee Panico

  2 days ago
  5.0
  The team of Rick, Sales Mgr, Jordan and Amr, and Bill in Finance took very good care of us with our purchase. Even down to the small details! Very happy with the experience here.
• HW

  Heather Wolfe

  Sep 23, 2026
  5.0
  Best car buying experience I've ever had! Dylan made the whole thing so smooth my husband and I are still in shock! In and out the door in an hour and a half, no fuss no mess. He didn't butter us up to get the deal, everything was straight forward with no surprises. He's our guy from here on out!
• AW

  Ally W

  Sep 19, 2026
  5.0
  I had a great experience working with Jordyn and Abe. From the moment I walked in, they were both friendly, professional, and very helpful throughout the entire process. They took the time to answer all of my questions, explain everything clearly, and made sure I was comfortable with my decision without making me feel pressured. Jordyn was especially helpful and made the process smooth and easy from start to finish. Abe was also great to work with and made sure everything was taken care of. You can tell they genuinely care about their customers and want to make sure you have a good experience. I really appreciate all the help from both Jordyn and Abe and would definitely recommend them to anyone looking for a great car-buying experience!
• CB

  Casey Burke

  Sep 11, 2026
  1.0
  Brand new 2026 Sierra. 356 miles. Lost entire infotainment system, radio, cameras and sound. Explained to the service advisor that I had already found the Technical Bulletin related to this “anomaly” and has done both soft and hard resets. Asked for software update. 2.5 hours later he tells me “it’s the radio” (hardware - which the bulletins specifically indicate is usually NOT the problem). I ask if they did a software update - he said no. That is what I asked for. 10 minutes later - he tells me they figured it out and would have the part by Monday (it’s Friday). He tries to send me home with the truck. No loners available he says….. I explain- it is 3 weeks old, under 400 miles, under full warranty and lacking the federally reqyired safety feature of a backup camera in addition to no signal sounds, collision monitoring, navigation etc etc. and that I am not leaving in the multiple tens of thousands of dollars vehicle I just got from them. All of a sudden a loner comes available. Stunner. Now home without my new truck, waiting for the next shoe to drop.