Jack Schmitt Ford of Collinsville, IL, is your Ford destination serving the St. Louis Metro East area. For over 40 years, we have worked hard to serve our customers and earn their trust. We offer a great selection of new Ford cars, trucks, and SUVs. Our finance department works hard to get you the best deal on a new Ford lease or used car loan. We offer new car specials, used car specials, service specials, and parts specials. We are home to the Jack Schmitt 1Price Pre-Owned Vehicles, with a great selection of used vehicles to give you a no-hassle used car buying experience at one low price. We offer expert Ford service with factory-trained technicians and a state-of-the-art service center. We use genuine Ford parts for your vehicle.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.