DOBBS TIRE & AUTO CENTERS

Reviews

• CK

  Charles Knapp

  6 days ago
  1.0
  Terrible service. Charged me to diagnose my jeep with a cylinder 2 misfire and told me low compression. Turned out to only be a bad spark plug. What a waste of $200. 0 out of 10
• RG

  Rich Goldman

  Aug 22, 2026
  3.0
  The score would have been higher, except I set up the appointment online. Website said the tire was in stock. Went up for the appointment and the tech tells me that the website looks at the entire company and not the store. I ended up having to order the tire, leave and come back the next day. Just a hassle going through the website. Guys were great, job was done satisfactorily.
• SB

  Sophie Burns

  Aug 22, 2026
  2.0
  I scheduled an appointment at 11:30am, when I arrived they told me I had to wait until they got a few other cars finished. I waited 2 hours for my oil change to be complete! What’s the point of scheduling an appointment if you still have to wait this long?!
• SM

  Steven Mankins

  Aug 19, 2026
  1.0
  Completely wasted my time. I scheduled online and took my car at the appointment time and they told me they couldn’t fit me in. Never going to Dobbs again
• TJ

  Tiana Jackson

  Aug 4, 2026
  1.0
  My experience with Dobbs Tire started off great. On July 22, I came in with low tire pressure, and the employee who helped me (I unfortunately don’t remember his name) was incredibly friendly and put on my spare tire. I scheduled an appointment for Friday morning for two new tires and an alignment and was assured my car would be ready that evening. After dropping it off at 8 a.m., I hadn’t heard anything by 3 p.m., so I called. I was first told it would be ready in 45 minutes, then immediately received another call saying they had broken a part, my car was undrivable, and it would be ready Saturday morning. I explained that I needed to leave early Saturday for a 4 hour road trip, which I had made clear when dropping off the vehicle. Saturday morning, I was told another part was needed and my car wouldn’t be ready until Monday. The only response to my frustration was, “These things happen.” I had to scramble to rent a car just hours before needing to leave, costing me about $400, and it also caused me to miss a scheduled appointment with my trusted mechanic in the town I was traveling to for another issue with my car (which of course was a cheaper price ) Once my dad called, there suddenly seemed to be much more urgency/ concern (of course) We were then told the car would be ready Monday, but no one ever called. While I was out of the country, my dad called Wednesday only to learn it still wasn’t ready, and I didn’t get my car back until Saturday—eight days after an appointment that was supposed to be same-day service. Although they said they discounted about $1,100 (including the part they broke), and what my mechanic intended to fix , it was presented as a favor rather than taking responsibility for the inconvenience, rental expense, and lack of communication. There was never an apology.. They could’ve at least gave me a free oil change, because I know they saw my light on. Overall, I left with very little confidence in Dobbs. Appointments, communication, and accountability all fell far short of expectations.

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