National Car Rental

Reviews

• MT

  MissJeannette Tapia

  May 13, 2026
  1.0
  I’m not sure what the rude guys name was(African/American) maybe that’s why he didn’t have his name tag on. He Gave attitude along while chewing in front of me as if I was the one bothering him! If you don’t like humans don’t work in customer service! Had his eyes rolling every question I asked he gave me short and rude answers as if he was busy to do his job! While no one not one soul was behind me. He also could have gave me an alternative since I came to the wrong location could have been more accommodating maybe renting from that location smh
• LH

  Linda Hudson

  May 6, 2026
  4.0
  The staff was friendly and the vehicle was nice to drive. However, the smoke oder was insane. The staff asked about switching vehicles but I said no. We didn't want to cause hiccups, have to downsize, or have to wait for another vehicle. Next time I will switch to another vehicle.
• JA

  Josiah Altman

  May 3, 2026
  5.0
  Very helpful. Would definitely recommend. It's a quiet experience at night, so if given the chance to make that drive at night, even though it is Chicago, it's quite peaceful.
• LL

  Larry

  Apr 24, 2026
  5.0
  Robin is a breath of fresh air, she is always sweet and pleasant. I fly into midway a lot and she still remembers me and by correct name. I am always glad to see her in her booth after a long flight.
• TB

  Tracy Branch

  Apr 14, 2026
  5.0
  I like that I was able to select from a variety of compact SUV cars, and that good cars were simply available. No need to upgrade with the nice selection. There are other horrible rental agencies where cars aren’t available even though reserved. Also, no large monetary hold on credit card, and finally, the National rental agent Toya at Midway Airport was quick, efficient and caring due to our trip to Chicago for a family funeral. I’ve rented at an horrible agency (Routes) at O’Hare where folks declined cars due to the disrespectful way the agent treated their customers. Toya was the best, and let her know. Returning the car was a breeze also!❤️😃👍🏽.

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