This profile is uncertified and using publicly sourced data
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Business Details
About
GMC DealerAuto Repair ShopBuick DealerCar DealerCar Leasing ServiceTruck DealerUsed Car DealerUsed Truck Dealer
Napleton Downtown Buick GMC in Chicago, IL, is your premier destination for luxury and performance. As part of the trusted Napleton Auto Group, serving customers since 1931, we are committed to providing an exceptional car-buying experience with competitive pricing and top-tier customer service.
Explore our extensive selection of new Buick and GMC models, along with a great inventory of quality pre-owned vehicles. Our expert service center, staffed with certified technicians, offers top-notch maintenance and repairs using genuine OEM parts. Plus, our finance team works to secure the best loan or lease options for your budget.
Visit Napleton Downtown Buick GMC today or call to schedule a test drive or service appointment!
Location
Hours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.