LAZ Parking - 7331 N. Sheridan Self-Park

Reviews

• AM

  Alex Magno

  May 23, 2026
  1.0
  I would give them a negative if I could. Make sure you use Spot hero cause their system sucks. Dirty filthy garage. unfortunatly not many options.I was desparate once... never again.
• MR

  Matthew Lee Rosen

  May 22, 2026
  1.0
  This is not my first review of this garage. But, I feel it's important to add more. LAZ does not currently operate this garage. It is operated by Best Place United States LP: 1000 N West Street Brandywine Bldg. Suite 1200 Wilmington, DE 19801 This company absolutely does not care about this property or its customers. Elevators are constantly not functioning. Garbage can be seen on the ground for days upon days without cleaning. People sleep in cars and the stairwells smell like urine. Customer service is non-existent. You can email them... fill out a website form... call them... multiple times. If you happen get any response, consider it like winning the lottery. If you purchase monthly parking, it will create an "account" on their website. However, the account is useless. There's no ability to cancel services, or update vehicle information, or do anything you actually might need to do. They use a 3rd party vendor (PRRS) to monitor license plates with cameras... and if a mistake is made on their part, you will receive an excessive fine that will take you weeks to sort out after providing proof of payment. If I wasn't forced to give them 1 star as a minimum to write this review, I would give them zero stars. This is without a doubt, the very worst business I have ever encountered in my entire adult life.
• KW

  KWUN LAN Wong

  Mar 9, 2026
  1.0
  I got 10 unauthorized parking notice that's charging me more than $1000 from PRRS last month even i pay my monthly rent for the parking
• BS

  Beau Surratt

  Jan 23, 2026
  1.0
  I've parked in this garage several times because my therapist's office is down the street. Several months ago they removed the system where you pull a ticket when you go in and then pay when you exit. They switched to a system where you have to pay at a kiosk on the ground floor and then take the ticket back up to your vehicle. I have gotten three notices of violation for times when I paid to park and put the receipt in my window. Each time I've submitted a dispute. The last two disputes they never followed up on (they tried to charge me $102 for each one) and then I received a notice that I was sent to collections. These sorts of predatory practices are absolutely unnacceptable.

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