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Gateway Auto Service and Collision

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About

Auto Body Shop
Gateway Auto Service, with three convenient Chicago locations, is legendary for providing the best full service auto care in the Chicago land area. Gateway is dedicated to quality service and a level of professionalism unsurpassed in the industry; Chicago auto repair done right. At Gateway Auto Service, state-of-the-art equipment, factory-trained, and expert technicians, and pride in customer satisfaction come together to provide you Complete Automotive Service and Collision - right down to the comfortable waiting area provided especially for you our valued customer!

Location

Gateway Auto Service and Collision
629 N Ashland Ave, Chicago, IL
60622, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.