Enterprise Rent-A-Car

Reviews

• DD

  Dawn Demers

  4 days ago
  5.0
  Picked up car in downtown Chicago, easy pickup, Ryan very helpful and thorough. Car was very good, no issues and drop off in OKC easy. Would definitely use again!
• CP

  Christopher Palmer

  4 days ago
  5.0
  Excellent service, fast, professional and helpful. Limited selection for a one way rental, but excellent service won the day. Be aware when looking for this place that it is not on the ground floor, you have to take the elevator up to the parking deck.
• SK

  Sumaya Al Kalla

  May 11, 2026
  5.0
  Excellent experience with Enterprise Car Rental. This was a very last-minute situation because I needed to move my belongings from one place to another and urgently needed a full-size SUV. I came to this location and was impressed by the variety of vehicles they had available. The entire process was incredibly smooth — I was checked in and out in less than 5 minutes. The staff were efficient, friendly, professional, and made everything stress-free during a hectic day. Truly appreciated how quick and easy they made the experience. Highly recommend this location for anyone looking for great service and efficiency.
• KR

  Kaela Redd

  May 3, 2026
  5.0
  First experience at this location and the customer service was excellent at pickup and drop off. I unfortunately did not get the name of the first agent I worked with at pickup but at drop off Benji was extremely kind and I greatly appreciate the quality of service at this location.
• ET

  E.A.T Enjoy All Things

  Apr 23, 2026
  1.0
  If I could give zero stars, I would! I was sent to this location for an insurance rental and the manager was very rude, condescending, and showed zero remorse for their mistake. My insurance company made my reservation for Saturday afternoon- I called early Saturday & advised when I would be picking up my rental & was told that’s okay . When I arrived, the manager Benjamin, said “did I call you? Did I let you know your car was available? I wasn’t expecting you until Monday & wasn’t calling you until then”. He also said my vehicle would be $30 more per day, although my insurance company pays $50 per day, and offered me a small 2-door vehicle for $49 per day. I will NEVER go to this location again & I DO NOT RECOMMEND. I contacted my insurance company & they also stated they will no longer send insureds to this location. If you want quality service, I recommend the South Loop location.

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