Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Western Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 583-4043.
I went to this Auto Zone to get some new windshield wipers. The guy that helped me, didn’t catch his name, but he was white I believe with brown hair/beard. I asked him if he could help me with something and I felt like I was bothering him. He asked if I knew what sizes I need in a way that sounded like he was annoyed. I asked if they could install my new wipers for me, and he did which I appreciate. But while we were out there, he’s tossing the boxes that the wipers were in on my car. I believe he may have tossed the old wipers on there too but I can’t say for sure. Now I know he didn’t cause any damage, but I still felt that was rude to be throwing things on someone’s car but whatever. Only reason I gave two stars was because he put the windshield wipers on well and the other two employees I spoke to there briefly were nice. I just didn’t like the brown haired/bearded guy’s disposition. Truly felt like I was bothering him and when I thanked him, he didn’t respond. Not the worst customer service experience ever but it definitely left a bad taste in my mouth so I don’t plan on going back to this location. I started to go the one on Clark Street originally. Maybe I should have went with my first mind.
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Michael
Apr 23, 2026
5.0
Always nice and helpful in the years I've been coming here. Recently Tony is the mvp!
RN
Robert Naegele
Apr 20, 2026
5.0
Very late with this but went into your store late January/early February with my son because his car needed a new battery. Don't remember her name, but a small, very nice young lady came out in the 15 degree cold and had the battery swapped out in less than 5 minutes. Shout out to her and your store!
TR
Tamara Raonic
Apr 18, 2026
5.0
My favourite AutoZone location. Great staff,especially Vanessa- always ready to help you. Thank you!
BF
Bri Fitzpatrick
Apr 12, 2026
5.0
Kitty S. is the best! Helped with installing a windshield wiper that I couldn’t figure out and didn’t make me feel silly about it :)
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